Manager - Implementation Engineering
1 month ago
Job Title
Manager - Implementation EngineeringCommon accountabilities:
- Manages a team of Staff employees and has accountability for their performance and results. Sets performance objectives, conducts performance reviews and recommends pay actions.
- Defines a vision for the team in line with the department strategy and operational challenges and translates it into a concrete action plan. Works with a high level of autonomy, with some guidance from Senior Manager.
- Acts as a reference across multiple areas, anticipating solutions to complex problems.
- Optimizes efficiency based on knowledge and experience with the policies, procedures and business plan.
Specific accountabilities:
* Analyse customer systems and service requirements.
* Identify specific actions necessary to integrate Amadeus products/services.
* Establish and manage the product/solution integration schedule.
* Determine and document adaptations to Amadeus products and services.
* Write functional specifications used for customisation and/or verify that * specifications reflect customer requirements.
* Guarantee that customised products/solutions meet specified requirements.
* Provide functional support and problem resolution to sales and/or customer functional staff.
* Support sales activities through the presentation and documentation concerning product/solution integration.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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