Director Salesforce

3 weeks ago

Bengaluru, India AT&T Full time

Job Description

:

About the Company:

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2024, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team:

The Consumer and Retail Solutions Group works on providing digital transformation solutions to provide great customer experience thus enabling business outcomes in online space in complete customer lifecycle including shopping, sales, service. We use technologies such as cloud including container technology, full stack, microservices based architecture, salesforce, Google CCAI, Open Source etc for building solutions. As an extension of our operations in India we are building teams who fundamentally focus on global collaboration to provide business outcomes with digital transformation and enabling best place to work.

Job Summary:

To augment our senior leadership, we are hiring director level candidates with proven leadership experience in digital transformation. The candidate will lead scrum teams in India who are extension of US based functional teams & develop digital transformation culture to provide business outcomes in a lean agile environment.

Roles and Responsibilities:

·Lead and execute digital transformation solutions collaborating with global team

·Manage budget and timelines for the team

·Coordinate with various groups in AT&T to ensure success of the projects

·Deep expertise and experience in Salesforce and open source technologies

·10+ years experience/ expertise in Salesforce service cloud and/or marketing cloud and/or sales cloud areas

·Knowledge / experience of various tools in Salesforce ecosystem (Salesforce DevOps)

·Knowledge / experience of tools like Copado, GitHub, backup/ recovery tools etc

·Provide 1x1 coaching to teams in India for ensuring quality deliverables and tracking

·Maintain and present project related metrics reporting for management review

·Regular interface US based functional leaders to identify improvement opportunities including automation, skill enhancement to improve business outcomes

·Work with India based leadership to develop best place to work

Role requirements:

Overall Experience: - 20+ Professional experience in relevant areas

This role requires leader to have strong software development experience, ability & skills to motivate, energies and develop team to meet business and technology objectives by collaborating with US partners and offshore stakeholders.

·Digital Transformation Experience - Proven outcome-based experience in Salesforce and other technologies delivery and support. Build a culture of Innovation, Identify efficiency opportunities.

·Strategic Collaboration: Developing Strategy, Setting Priorities to meet business and technology objectives by collaborating with US partners and other key stakeholders.

·Understanding of digital marketplace: Digital Transformation - Understanding of marketplace including costs and ability to go into details including Step into scrum Master responsibilities for one Key area depending on the need

·Hiring ability and ability to provide technical leadership to the teams

·Business Management - experience with P&L, Business Case, Billing, Finance, Systems\Motivate, Energize team to meet priorities, perform key roles and develop them for the future. Strong people management skills

·Strong communication and presentation skills with ability to influence team members, peers and senior management. Escalation and conflict management, strong customer interfacing skills.

Additional information (if any): Willingness to learn is very important as AT&T offers excellent environment to practice Digital Transformation and at scale

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, Karnataka, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  • Director Salesforce

    8 hours ago

    Bengaluru, India AT&T Full time

    Job Description:About the Company:At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication...

  • Director Salesforce

    4 days ago

    Bengaluru, Karnataka, India AT&T Full time

    Job Description : About the Company: At AT&T, we're connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling...

  • Salesforce Implementation Director 2024CBIN0

    2 months ago

    Bengaluru, India Mindverse Consulting Services Full time

    JobSummaryCustomeris an IP services company with a keen focus on efficiencycosteffectiveness and continuous improvement through metricsbasedprocesses. Their focus on these core values led to thetechenablement of our offerings even before this buzzword became anindustry standard. Over the years they developed many internalapplications to increase their own...

  • Director - Salesforce Implementation

    2 months ago

    Bengaluru, India Worksconsultancy Full time

    Salesforce Architecture Leadership:- Provide strategic direction and leadership in Salesforce architecture design and implementation to meet business objectives.- Define and maintain the overall Salesforce/Symphony architecture roadmap, ensuring alignment with business goals and industry best practices.Team Management:- Manage and mentor a team of 20...

  • Director - Salesforce Implementation

    2 weeks ago

    Bengaluru, India Worksconsultancy Full time

    Salesforce Architecture Leadership:- Provide strategic direction and leadership in Salesforce architecture design and implementation to meet business objectives.- Define and maintain the overall Salesforce/Symphony architecture roadmap, ensuring alignment with business goals and industry best practices.Team Management:- Manage and mentor a team of 20...

  • Director - Salesforce Implementation

    3 days ago

    Bengaluru, Karnataka, India Worksconsultancy Full time

    Salesforce Architecture Leadership: Provide strategic direction and leadership in Salesforce architecture design and implementation to meet business objectives. Define and maintain the overall Salesforce/Symphony architecture roadmap, ensuring alignment with business goals and industry best practices.Team Management: Manage and mentor a team of 20 Salesforce...

  • Technical Director

    2 months ago

    Bengaluru, India Worksconsultancy Full time

    Job Description :- Design and development of Salesforce workflows and user interfaces (Hands on)- Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the clients' needs.- Ability to create prototype and conduct design workshop- Translate business requirements into working...

  • Technical Director

    2 weeks ago

    Bengaluru, India Worksconsultancy Full time

    Job Description :- Design and development of Salesforce workflows and user interfaces (Hands on)- Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the clients' needs.- Ability to create prototype and conduct design workshop- Translate business requirements into working...

  • Director Implementation

    3 weeks ago

    Bengaluru, India MaxVal Full time

    As the Sr. Director you will lead a team of Salesforce developers, QA professionals, and Database Administrators (DBAs) in designing, developing, and implementing cutting-edge Symphony solutions. In this role, you'll provide strategic direction and technical leadership in Salesforce architecture design, ensuring alignment with business objectives and...

  • Director Implementation

    1 month ago

    Bengaluru, India MaxVal Full time

    As the Sr. Director you will lead a team of Salesforce developers, QA professionals, and Database Administrators (DBAs) in designing, developing, and implementing cutting-edge Symphony solutions. In this role, you'll provide strategic direction and technical leadership in Salesforce architecture design, ensuring alignment with business objectives and...

  • Technical Director

    4 days ago

    Bengaluru, Karnataka, India Hexaconcepts Full time

    Client : Started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Their focus on these core values led to the tech-enablement of their offerings even before this buzzword became an industry standard. Over the years, they developed many internal applications to...

  • Consulting - DCM - SFMC Director - D/AD

    2 months ago

    Bengaluru, India Deloitte Full time

    SALESFORCE MARKETING CLOUD DIRECTOR As a Salesforce Marketing Cloud (SFMC) DIRECTOR, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. You will be part of a dynamic leadership team that will be responsible for driving and growing the SFMC business. The projects that you will lead would...

  • Consulting - DCM - SFMC Director - D/AD

    3 weeks ago

    Bengaluru, India Deloitte Full time

    SALESFORCE MARKETING CLOUD DIRECTOR As a Salesforce Marketing Cloud (SFMC) DIRECTOR, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. You will be part of a dynamic leadership team that will be responsible for driving and growing the SFMC business. The projects that you will lead would...

  • Director Conga

    3 days ago

    Bengaluru, Karnataka, India Thomson Reuters Full time

    We are seeking an outstanding Order Capture Director/Chief Product owner to drive future of our Go-to-Market sales systems, specifically around the Conga Suite, which includes tools for Salesforce automation, contract management, quote generation, and would be responsible for overseeing the product development lifecycle of Order Capture/Conga-related...

  • Business Development Director

    4 weeks ago

    Bengaluru, India Scribe Zero Full time

    Job OverviewOur team is looking towards hiring a passionateand experienced candidate as a Business Development Director.You will be responsible for developing astrategic business strategy to enhance business growth. You willalso be responsible for creating and maintaining sales and revenuesrecords. In addition to this you will require to prepare new...

  • Technical Director

    4 days ago

    Bengaluru, Karnataka, India Worksconsultancy Full time

    Job Description :Design and development of Salesforce workflows and user interfaces (Hands on) Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the clients' needs. Ability to create prototype and conduct design workshop Translate business requirements into working Salesforce...

  • Director

    3 weeks ago

    Bengaluru, India Sikich India Full time

    The role of Director - Technology at Sikich is an exciting opportunity for a visionary leader to shape the future of technology for Sikich India. With a focus on ERP & CRM solutions, cloud services, MS 365 and IT infrastructure, the ideal candidate will harness his/her expertise to drive innovation and excellence. This position is not just about managing a...

  • Technical Director

    4 weeks ago

    Bengaluru, India MaxVal Group, Inc. Full time

    We are hiring for Technical Director !!Job Location :Bangalore / Noida/ CoimbatoreYears of experience:12-18 yearsResponsibilities:1. Technology Strategy and Vision:Develop and implement the company's technology strategy in alignment with business goals and objectives.Stay abreast of emerging technologies and industry trends, and assess their potential impact...

  • Director - Technology

    2 weeks ago

    Bengaluru, India Sikich India Full time

    The role ofDirector - Technologyat Sikich is an exciting opportunity for a visionary leader to shape the future of technology for Sikich India. With a focus on ERP & CRM solutions, cloud services, MS 365 and IT infrastructure, the ideal candidate will harness his/her expertise to drive innovation and excellence. This position is not just about managing a...

  • Technical Director

    4 weeks ago

    Bengaluru, India MaxVal Group, Inc. Full time

    We are hiring for Technical Director !!Job Location : Bangalore / Noida/ CoimbatoreYears of experience: 12-18 yearsResponsibilities:1. Technology Strategy and Vision:- Develop and implement the company's technology strategy in alignment with business goals and objectives.- Stay abreast of emerging technologies and industry trends, and assess their potential...