Account Manager-Order Processor

1 month ago

Jaipur, India International printing services Full time

International printing services is a renowned company in promotiona items product industry. offering top-notch printing services to clients around the globe. We are currently looking for a dedicated and detail-oriented Account Manager-Order Processor to join our team. As an Account Manager-Order Processor, you will be responsible for managing client accounts and processing their orders with utmost efficiency and accuracy.

Responsibilities
  • Manage and maintain positive relationships with assigned client accounts.
  • Process client orders accurately and in a timely manner.
  • Coordinate with the production team to ensure orders are fulfilled to meet client expectations.
  • Act as the main point of contact for clients, addressing any questions or concerns they may have regarding their orders.
  • Provide exceptional customer service by resolving any issues that may arise during the order process.
  • Monitor order status and proactively update clients on any delays or changes.
  • Collaborate with the sales team to identify upselling and cross-selling opportunities.
  • Track and analyze order data to identify trends and areas for improvement.
  • Stay up-to-date with industry trends and best practices in order processing and client management.

Requirements

  • Minimum of 2 years of experience in account management or order processing.
  • Excellent organizational and time management skills.
  • Ability to multitask and prioritize workload effectively.
  • Strong attention to detail and accuracy.
  • Exceptional communication and interpersonal skills.
  • Proficiency in using order management systems or CRM software.
  • Ability to work collaboratively in a team environment.
  • Problem-solving skills and ability to handle difficult situations with professionalism.
  • Knowledge of the printing industry and related processes is a plus.

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