Senior/ Associate Manager

5 months ago

Bengaluru, India Lilly Full time

We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Responsibilities:

The Instructional Design Associate develops web-based, instructor-led, blended instruction, self-study, and virtual-session learning solutions within Lilly’s Learning & Development technology environment.

This position is responsible for receiving learning objectives and other source content from Lilly business area L&D leads and subject matter experts (the internal “clients”) and organizing the learning targets into a logical, instructional flow, appropriate for the culture and level of expertise of the end user/learner. The Instructional Design Associate works with learning professionals in LRL, Global Services, and Manufacturing & Quality and functional business partners to assess critical business needs and recommend learning solutions that address capability and competency gaps.

Revising or redeveloping learning solutions in response to feedback from the client

Assessing source content and proposing learning solution that includes accessibility

Identifying other recommended course revisions and partnering with the business client to identify needed changes

Defining learning objectives and instructional design documentation

Responding to client design needs including escalations and risk inquiries related to the design and client subject matter expert issues

Delivering quality projects on time, within budget.

Uploading content to appropriate content infrastructure sites, L&D content repositories, and Learning Management Systems as needed

Supporting file naming, Lilly Branding and design guidelines in L&D content

Complying with all policies and standards

Performing other duties as assigned

Basic Requirements:

Bachelors Degree (or equivalent work experience)

M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education.

Human Performance Improvement (HPI) Certification.

5 years experience as learning professional in regulated environment.

Additional Preferences:

Experience with content authoring tools, such as Storyline, Rise, Vyond, Camtasia, WalkMe

Written and verbal English proficiency

Demonstrated skills in strategic thinking, leadership, and proactive strategic learning and development consultation

Experience with learning, development, and standard operating procedure based business processes

Experience implementing learning interventions to meet accessibility requirements (such as WCAG)

Experience managing translations in learning deliverables

Demonstrated ability in communication, conflict resolution, judgment and managing ambiguity for effective results in complex, resource-constrained situations

Ability and willingness to challenge business leadership regarding ways to use learning interventions to most effectively meet business requirements

Experience with Microsoft tools, including Sharepoint, Teams and Forms

Demonstrated experience in instructional design, analysis, and evaluation.

Ability to effectively partner globally.

Ability to navigate complex, matrix-based organizations.

Exchanges complex information and ideas effectively.

Knowledge of companion systems used to execute common business and L&D processes (such as SuccessFactors, ServiceNow, Quality Docs).

Strong organizational skills.

Flexibility and creativity.

Additional Information

Flexibility in schedule is necessary as needed to collaborate with business partners in multiple time zones

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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