Dynamics 365 Team Lead

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role Summary We are seeking a Dynamics 365 Team Lead to manage and grow a high-performing team delivering secure, scalable Dynamics 365 and Power Platform solutions. This role combines technical leadership with people management, ensuring alignment with Northern Trust's strategic objectives and cultural behaviors. Key Responsibilities Lead and mentor a team of Dynamics 365 developers, administrators, and specialists in India. Manage delivery of Dynamics 365 solutions, including customization, integration, deployment, and support. Collaborate with global stakeholders to gather requirements and deliver scalable solutions. Ensure compliance, security, and governance across Dynamics 365 environments. Drive automation and continuous improvements through Power Platform (Power Apps, Power Automate). Oversee Agile delivery, release management, and environment lifecycle. Knowledge / Skills Strong leadership, coaching, and stakeholder management skills. In-depth knowledge of Dynamics 365 (CRM, Customer Service, Sales) and Power Platform. ​Strong understanding of Azure cloud services. Hands-on experience in solution architecture, system integration, and environment governance. Strong understanding of Agile methodologies, DevOps, and SDLC best practices. Excellent communication skills; ability to work with both technical and non-technical audiences. Experience Minimum 12 years of IT experience, with at least 8 years leading Dynamics 365 delivery teams. Proven track record of managing large-scale Dynamics 365 implementations. Preferred Certifications Microsoft PL-600 (Power Platform Solution Architect) Microsoft PL-400 (Power Platform Developer) Microsoft MB-230 (Dynamics 365 Customer Service) Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. About Our Bangalore Office The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.