
Microsoft Dynamics 365 Contact Center
22 hours ago
Job Location: Bengaluru, Gurugram Experience: 4-8 Years Only.Job SummaryWe are looking for a skilled and proactive Microsoft Dynamics 365 Contact Center expert to lead the development of intelligent, AI-enabled customer engagement platforms. This role involves building modern contact center solutions using Dynamics 365 Customer Service, Power Platform, Azure Communication Services (ACS), and Copilot Studio, with deep integration across CRM, social media, loyalty programs, and reporting tools.Key ResponsibilitiesCustomize Dynamics 365 Customer Service Workspace & Omnichannel features.Extend Copilot Studio for agent assist, case summarization, and automation.Integrate CTI platforms (Genesys, NICE, Avaya) using CIF v2.0.Build ACS-based voice, video, chat, and SMS capabilities.Develop Power Apps and automate workflows with Power Automate.Implement secure access via Microsoft Entra ID, OAuth, and security roles.Design Dataverse models for cases, contacts, and interaction data.Enable agent productivity features: Next Best Action (NBA), Best Response, Knowledge Extraction.Integrate with social media, loyalty programs, and CRM systems.Build Power BI dashboards for insights and reporting.Collaborate with cross-functional teams and stay updated on Microsoft’s roadmap.Required SkillsStrong hands-on experience in Dynamics 365 Customer Service & Contact Center modules.Proficiency in: Microsoft DataversePower Apps & Power AutomateAzure Communication Services (ACS)Copilot StudioChannel Integration Framework (CIF v1.0 & v2.0)CTI integrations via APIsREST APIs, JSON, webhooksFamiliarity with WFM (Workforce Management) tools and agent productivity metrics.Knowledge of Node.js or Python is a plus.Note: Please Do not apply if the experience and location is not matching the criteria.
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Microsoft Dynamics 365 Role
22 hours ago
bangalore, India Sonata Software Full timeGreetings!!!Currently we have an urgent Position for Senior Microsoft Dynamics 365 Commerce/Retail support role with one of our projects, location based in Bangalore.Kindly find below the Details for your Perusal. Job Location: Bangalore. Job Description:* 3 years of experience in leading and managing Microsoft Dynamics 365 Commerce/Retail support...
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Microsoft dynamics 365 commerce consultant
1 week ago
Bangalore, India Alpha Variance Solutions Full timeMicrosoft Dynamics 365 Commerce – Technical Architect / Senior Consultant role, with an added critical skill requirement focused on Commerce Shop (CShop) experience: Job Title: Microsoft Dynamics 365 Commerce – Technical Architect / Senior Consultant Company: Alpha Variance Solutions India Pvt. Ltd. Location: Bangalore, India (In-office role...
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Business System Administrator
18 hours ago
bangalore, India TalentXM (Formerly BlockTXM Inc) Full timeTalentXM is seeking a Microsoft Dynamics 365 Business Central Administrator for one of our premier U.S. clients in the grain export and agribusiness industry. This client is recognized as a leading supplier of quality grains and agricultural products worldwide, maintaining a strong presence across the U.S., Japan, Brazil, Canada, and Hong Kong.As part of the...
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Microsoft Dynamics 365 F&o Developer
6 days ago
Bangalore, Karnataka, India NTT DATA Full timeReq ID 343043 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Microsoft Dynamics 365 F O Developer to join our team in Bengaluru Karn taka IN-KA India IN Microsoft Dynamics 365 F O...
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Microsoft Dynamics Consultant
19 hours ago
bangalore, India Careerwise Full timeMicrosoft Dynamics 365 F&O & Power Platform Expert | 12+ Month Remote ContractWe are looking for an experienced Microsoft Dynamics 365 F&O expert to join a leading cybersecurity solutions provider on a 12+ month remote contract. If you have expertise in F&O upgrades, Power Platform, and integrations, this is an exciting opportunity!📌 Role: Microsoft...
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Microsoft Dynamics Consultant
21 hours ago
bangalore, India Deloitte Full timePosition Overview: We are seeking a skilled and motivated D365 CRM & Power Platform Developer to join our dynamic technology team. In this role, you will be responsible for designing, developing, and implementing customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a...
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Technical CRM
20 hours ago
bangalore, India LTIMindtree Full timeJob Title:- Technical Consultant/ Developer CRMWork Location:- LTIM Pan IndiaExperience:- 5+ YearsNotice Period:- 1 Month.Job Description:-MS Dynamic 365 Technical Consultant/DeveloperThe Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal,...
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Microsoft Dynamics 365 CRM Technical Consultant
19 hours ago
bangalore, India Sonata Software Full timeMandatory SkillsMSD365 CRM CE, MSD365 Portal, C#.Net,Azure App Service, Plugins, HTML, JavaScript and CSS, MVC structure, ASP.netExperience3 to 6 YearsLocationBengaluruJob DescriptionWe are looking for an experienced Microsoft Dynamics 365 CRM Technical Expert with hands-on experience in CRM customizations, integrations, Power Platform, Power Portals, Azure...
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CRM Developer
1 week ago
bangalore, India proMX Full timeAbout us:proMX is a consulting company based in Germany, USA, UK, India, Canada & Singapore. As a Microsoft Solutions Partner, we focus on Microsoft Dynamics 365, project and resource management, process consulting and software development. As a very successful and dynamic company, we support nationally and internationally active customers and have already...
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CRM Developer
7 days ago
bangalore, India proMX Full timeAbout us: proMX is a consulting company based in Germany, USA, UK, India, Canada & Singapore. As a Microsoft Solutions Partner, we focus on Microsoft Dynamics 365, project and resource management, process consulting and software development. As a very successful and dynamic company, we support nationally and internationally active customers and have already...