Brand Executive

20 hours ago

Ahmedabad, Gujarat, India KAYURA Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Description

Kayura Effect is a pioneering company in Ahmedabad that focuses on innovating Ayurveda-inspired skincare and wellness products with uncompromising quality. By combining modern techniques with natural ingredients, we redefine self-care standards and emphasize quality in all our creations. Join us in our innovative journey and be part of the transformative Kayura Effect experience.

Role Description

1. Brand & Marketing Support

  • Support execution of campaign launches, influencer collaborations, and new offers.
  • Coordinate with creative, content, and growth teams for timely delivery of assets.
  • Assist in managing brand calendars — content, social posts, partnerships, and PR drops.
  • Help manage the Shopify backend for product and content updates as needed.

2. Events & Community

  • Assist in planning and executing pop-ups, brand events, and sampling activations.
  • Handle vendor coordination, logistics, and on-ground execution.
  • Manage event inventories, sampling materials, and customer interactions.
  • Support influencer meet-ups, community gatherings, and brand experience programs.

3. Customer Experience

· Manage and respond to customer queries, feedback, and complaints across multiple platforms (email, calls, social media).

· Maintain CRM data, track issue resolution timelines, and ensure customer satisfaction at all levels.

· Collaborate with production, logistics, and quality teams for timely delivery and service resolutions.

· Analyze customer feedback to identify recurring concerns and propose improvements in processes or product quality.

· Build and maintain strong relationships with key customers and trade partners to drive loyalty and retention.

4. Cross-Functional Coordination

  • Work closely with the Growth Marketing Manager on campaign reporting and logistics.
  • Maintain records, reports, and trackers across marketing activities.
  • Liaise with agencies, vendors, and partners when required.

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