Clinical cum Non- Clinical Operations Manager

3 days ago


Mohali, Punjab, India Medpark Healthcare Full time ₹ 12,00,000 - ₹ 18,00,000 per year

Key Responsibilities:

1. Overall Hospital Management

  • Oversee the day-to-day clinical and administrative operations of the hospital.
  • Ensure the hospital functions smoothly in line with healthcare standards and regulations.
  • Lead multidisciplinary teams to achieve institutional goals.

2. Clinical Governance

  • Monitor and uphold the quality of medical care provided to patients.
  • Ensure adherence to standard treatment protocols and clinical best practices.
  • Review medical cases and support complex clinical decision-making when necessary.

3. Policy Implementation & Compliance

  • Enforce hospital policies, procedures, and health & safety regulations.
  • Ensure compliance with local health authorities and accreditation standards (e.g., NABH, JCI, MCI/NMC).
  • Coordinate audits, licensing, and inspections by regulatory bodies.

4. Coordination with Medical & Paramedical Staff

  • Serve as the key liaison between hospital administration and medical staff.
  • Facilitate collaboration among departments to optimize patient care.
  • Oversee medical staff appointments, evaluations, and disciplinary procedures.

5. Emergency & Crisis Management

  • Lead the hospital's response to medical emergencies and disaster situations.
  • Ensure 24/7 readiness for emergency services and critical care operations.
  • Develop and implement hospital-wide emergency protocols.

6. Human Resource Oversight

  • Participate in the training and performance review of medical and clinical personnel.
  • Supervise resident doctors, consultants, and heads of clinical departments.
  • Promote staff welfare, discipline, and professional development.

7. Budgeting & Resource Management

  • Contribute to budget planning, especially for medical departments.
  • Ensure optimal use of hospital infrastructure, equipment, and staff resources.
  • Approve procurement of medical supplies and technologies.

8. Patient Care Oversight

  • Monitor patient admission, treatment, and discharge protocols.
  • Address patient grievances and support the grievance redressal mechanism.
  • Ensure patient rights and confidentiality are upheld.

9. Quality Improvement & Accreditation

  • Promote a culture of continuous quality improvement across departments.
  • Lead initiatives to meet and maintain national and international accreditation standards.
  • Implement clinical audits and quality assurance programs.

10. Strategic Planning & Development

  • Participate in long-term strategic planning for hospital growth and service expansion.
  • Identify areas for clinical development, specialization, or infrastructure enhancement.
  • Represent the hospital in medical forums, conferences, and healthcare networks.

Reporting Structure: Reports to: Hospital Director / CEO

Job Types: Full-time, Permanent

Pay: ₹50, ₹70,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • Hospital: 4 years (Required)

Work Location: In person


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