Voice Coach
22 hours ago
We are looking for a skilled Voice Coach to join our team in Bengaluru. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.
Roles and Responsibility
- Develop and implement effective voice coaching strategies to enhance employee performance.
- Conduct regular training sessions to improve vocal quality and confidence.
- Provide feedback and constructive criticism to employees on their progress.
- Collaborate with other teams to ensure consistent branding and messaging.
- Stay updated with industry trends and best practices in voice coaching.
- Analyze data to identify areas for improvement and develop targeted solutions.
Job Requirements
- Proven experience as a Voice Coach or similar role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Adaptability to changing priorities and deadlines.
- Experience working with international clients is an added advantage.
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