Payment Collection Executive

About The Wedding Company (TWC)

The Wedding Company is a tech-enabled wedding planning platform helping couples design, plan, and execute their dream weddings with ease and confidence. From venues to dcor, photography to entertainment, makeup to mehendi we bring everything under one roof, backed by a curated network of 2,000+ trusted vendors across cities.

Executing weddings across geographies, budget brackets, and unique client preferences requires exceptional digital and offline capabilities. Weddings are a single-take service — there are no second chances — and come with a unique set of operational challenges.

In just 18 months, we have:

• Planned & executed 400+ weddings worth 120+ crore in total service value
• Become operationally profitable (as of Oct 2024) while serving weddings in the 10 lakh–5 crore range
• Raised 8 crore ($1M) in pre-seed funding from marquee investors including LVX, Tremis Capital, and Dropbox Co-founder Arash Ferdowsi
• Built a vetted network of 2,000+ vendors across 8+ destinations (India & Thailand)

Our mission: Make wedding planning stress-free, transparent, and delightful — for couples, vendors, and all stakeholders.

What We're Looking For

We are seeking a Payments Collection Executive who will be responsible for ensuring smooth invoice management, timely payment collections, and seamless coordination between internal teams (especially Finance, Supply & Category Teams) This role is ideal for someone with strong communication skills, a keen eye for detail, and the ability to follow through until the job is done.

What You'll Do

1. Invoice & Payment Management

• Raise accurate invoices for completed projects in a timely manner
• Maintain updated payment trackers, ensuring zero missed follow-ups
• Verify and reconcile payments with the Finance team

2. Payment Follow-ups

• Engage with vendor partners via calls, emails, and messages for pending payments
• Professionally address vendor partner queries regarding payment terms and invoices, if any
• Escalate unresolved payment issues to the appropriate stakeholders

3. Cross-Team Coordination

• Work closely with the Finance Team for reconciliations and settlements
• Coordinate with City Supply Teams for project-related payment updates
• Share periodic payment status to Finance team

4. Process Discipline & Reporting

• Prepare weekly & monthly payment collection reports
• Identify, suggest process improvements for faster collections & better partner satisfaction

Required Skills & Qualifications

• 1–3 years of experience in collections, accounts receivables (Non-Negotiable)
• Strong follow-up discipline and attention to detail
• Excellent communication and negotiation skills
• Proficiency in MS Excel and Google Sheets
• Familiarity with GST invoicing and basic accounting principles

What You Can Expect

• Salary: 30,000 – 40,000/month + performance-based incentives
• Exposure to the high-energy wedding and events industry
• Massive ownership of the collections process for premium vendor partner accounts
• A collaborative environment that values operational excellence and continuous improvement
• Career growth opportunities into senior finance, operations, or credit & commercial roles

Career Growth Trajectory

Year 0–1: Payments Collection Executive

• Master the collections process, build strong vendor partner relationships
• Achieve 95%+ timely payment collection rate
• Work with category team to optimise collections processes, writeoffs & Client Payment Terms

Year 2–3: Payments & Receivables Manager

• Lead the collections team, set policies, manage company-wide receivables strategy
• Oversee cash flow projections and financial health metrics

Beyond Year 3:

• Potential paths into Finance & Accounts Management, City Operations Leadership, or Commercial/Vendor Credit Head roles