Senior Supervisor Cum TL

6 days ago

Ballygunge Gardens Kolkata, India Kotak Life Insurance Full time ₹ 12,00,000 - ₹ 24,00,000 per year

The Senior Supervisor cum Team Leader is responsible for supervising day-to-day operations while leading and guiding a team to achieve business goals. The role combines administrative supervision with team leadership, focusing on performance management, coordination, and achieving organizational targets.

  • Key Responsibilities:Supervise and coordinate the daily activities of the team to ensure smooth workflow.
  • Lead, train, and motivate team members to achieve individual and group targets.
  • Monitor performance, provide feedback, and ensure timely task completion.
  • Handle reporting, documentation, and communication between departments.
  • Plan and execute work schedules, allocate responsibilities, and resolve operational issues.
  • Ensure compliance with company policies and maintain discipline within the team.
  • Assist management in achieving sales or operational objectives.
  • Prepare and submit daily and monthly performance reports.
  • Support in recruitment, onboarding, and training of new staff as needed.
  • Qualifications & Skills:Bachelor's degree in Business Administration or a related field.
  • 3–6 years of experience in supervision or team leadership roles.
  • Strong leadership, communication, and organizational skills.
  • Ability to manage multiple tasks and work under pressure.
  • Proficiency in MS Office and basic computer operations.
  • Team-oriented, goal-driven, and proactive.

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