Endpoint Security

16 hours ago

Cochin, Kerala, India UST Full time

3 - 5 Years

2 Openings

Kochi

Role description

As a key member of the Endpoint Security team, the candidate will support daily operations related to endpoint security and vulnerability management. The role requires a motivated individual with strong coordination, analytical, and communication skills to manage reconciliations, incident tracking, and cross-functional collaboration. The candidate will ensure effective security controls, compliance, and hygiene are maintained across the organization.

Key Responsibilities
  • Perform daily operations for endpoint security and vulnerability management, including system reconciliations, compliance monitoring, hygiene tracking, and report generation.
  • Support the administration, monitoring, and maintenance of endpoint security tools and associated platforms.
  • Execute routine operational tasks such as policy validation, configuration checks, and system health monitoring.
  • Collaborate with internal teams (Technology, Service Management, Risk & Audit, Application Owners, Platform Support) to track and resolve incidents, service requests, and change tickets.
  • Conduct regular asset and vulnerability reconciliations, highlighting discrepancies and initiating resolution through appropriate channels.
  • Maintain documentation, create knowledge base articles, and contribute to process and training materials.
  • Validate operational metrics related to cyber hygiene and vulnerability management.
  • Escalate critical issues promptly and track them through to closure.
General and Technical Skills
  • Strong coordination, organizational, and multitasking abilities.
  • Minimum 1 year of experience in IT, technology operations, or networking.
  • Excellent written and verbal communication skills.
  • Analytical problem-solving skills with attention to detail and thorough documentation.
  • Proficiency with Microsoft Office tools, particularly Excel for data analysis and reporting.
  • Working knowledge of Active Directory and basic networking concepts.
  • Collaborative mindset with the ability to share knowledge and train peers.
Specialized Technical Skills (Preferred)
  • Familiarity with IT service management tools (e.g., ServiceNow, Remedy, Jira Service Desk).
  • Awareness of vulnerability scanning tools (e.g., Qualys, Tenable, Rapid7).
  • Understanding of endpoint security technologies, compliance reporting, and operational metrics.
  • Experience in documenting and improving operational processes.
  • Basic ability to write or interpret SQL or KQL queries for data analysis and reporting.
  • Applied knowledge of asset management and reconciliation processes in security domains.
  • Familiarity with antivirus/antimalware tools and compliance best practices.
Skills

Networking,Microsoft Office,Information Technology

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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