Customer Support Executive
5 days ago
Job Description - Chat Support Executive | Chat Support Process We are seeking a proactive and persuasive Chat Support Executive to join our growing team in the chat-based support process. In this role, responsible for providing support related to the customers post order placement queries. This role combines customer service skills with basic knowledge specific to diagnostic tests, and backend operational knowledge to help the customers with the right answer to their queries ensuring trust and reliability for the customers. Key Responsibilities ● Respond promptly and professionally to customer inquiries via online chat regarding diagnostics or lab-related issues ● Escalate complex or unresolved cases to higher-level support or technical teams. ● Guide customers through diagnostic processes, basic troubleshooting steps, and product/service navigation. ● Document all customer interactions and update information accurately in the case management or CRM system. ● Communicate test results, product information, and updates to clients as per protocols. ● Ensure follow-up with clients to confirm resolution and satisfaction. ● Participate in regular training sessions to enhance product and support knowledge Required Skills & Qualifications: ● Minimum: High school diploma or equivalent. ● Prior experience in chat support, diagnostics, lab customer service, or technical help desks preferred. ● Strong written communication skills, with attention to grammar and clarity. ● Proven problem-solving skills and attention to detail. ● Ability to multitask and manage multiple chat windows. ● Good interpersonal skills, patience, and the ability to remain calm under pressure. ● Proficiency with CRM, ticketing, or chat support platforms. ● Commitment to reliability, punctuality, and adherence to company policies and procedures.
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Customer Care Executive
7 days ago
Bengaluru, India Customer Care Executive Full timeManaging incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...
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Customer Support Executive
6 days ago
Greater Bengaluru Area, India Deconstruct Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Title:Customer Support Executive (Multilingual)Company:DeconstructLocation:HSR LayoutShift Timing:10:00 AM – 7:00 PMWeek Off:RotationalJob Type:Full-TimeAboutDeconstruct:Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We value exceptional customer experiences...
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Customer Support Executive
4 days ago
Greater Chennai Area, India SR UNIVERSE TECH Full time ₹ 1,68,000 - ₹ 2,16,000 per year**Job Title:** Customer Support Executive – Email & Chat Process**Location:** Karapakkam , Chennai**Industry:** Telecom (Airtel Process)**Employment Type:** Full-time**Job Description:**We are urgently hiring for **Customer Support Executives** to join the **Airtel Email & Chat Process** at our Karapakkam office. The ideal candidates will handle customer...
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Customer Support Executive
6 days ago
Greater Delhi Area, India My Pahadi Dukan Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionMy Pahadi Dukan is a health and wellness D2C Brand and Marketplace featuring products from communities and small enterprises from the mountains. Our focus is on offering unique and high-quality Himalayan products to a global audience.Role DescriptionThis is a full-time hybrid role for a Customer Support Executive based in Delhi-NCR. We are...
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Customer Support Executive
6 days ago
Greater Bengaluru Area, India Pocket FM Full timeAbout Pocket FMPocket FM offers an exciting opportunity to be part of the future of audio entertainment, both in India and globally. We are pioneers in creating a new category within the audio OTT landscape and are building the largest repository ofaudio streaming content, including audio series, audiobooks, and podcasts, using our unique storytelling...
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Customer Support Executive
5 days ago
Bengaluru, India Child Support Foundation Full timeHindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...
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Customer Support
7 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...
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Customer Support Specialist
6 days ago
Greater Bengaluru Area, India Xperteez Technology Full time ₹ 27,000 - ₹ 45,000 per yearInside Sales – Calling (Outbound)Location:BengaluruShifts:Rotational (6 days/week, rotational week-offs)Role Overview:We are looking for Inside Sales Executives (Calling) responsible for proactively engaging customers, explaining diagnostic solutions, and converting calls into confirmed bookings.Key Responsibilities:Make outbound calls to potential...
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Customer Support
1 week ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...
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Customer Support
2 weeks ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...
