CEO - E-Commerce & Retail Business

7 days ago

Bengaluru, Karnataka, India Benaka Capital Full time

Hiring for Our Clients (India & Abroad): CEO – E-Commerce & Retail Business

Company Description

Benaka Capital is hiring on behalf of a leading E-commerce, retail, supermarket, FMCG, luxury, fashion, and consumer brands across India and global markets. We support organizations in identifying high-impact leaders capable of driving business transformation, operational excellence, digital scalability, and customer-centric growth. We are currently seeking an accomplished CEO – E-Commerce & Retail Business to lead strategic, commercial, digital, and operational functions for one of our esteemed clients.

Role Description

We are seeking an experienced CEO – E-Commerce & Retail Business to oversee the full spectrum of retail and digital commerce operations. The CEO will be responsible for defining overall business strategy, driving revenue and profitability, optimizing store and online operations, expanding regional and international market presence, elevating customer experience, and spearheading omnichannel transformation across the retail ecosystem.

This leadership role requires a visionary professional with deep knowledge of modern retail formats, e-commerce platforms, merchandising strategies, supply chain efficiencies, digital marketing, and brand building. The CEO will collaborate closely with promoters, boards, merchandising heads, technology teams, regional managers, and ecosystem partners to scale the business sustainably in both domestic and global markets.

Key Responsibilities

  • Provide strategic leadership across retail operations, e-commerce channels, merchandising, supply chain, and customer experience
  • Drive annual business plans, revenue targets, profitability goals, and full P&L accountability
  • Oversee performance of physical stores and online platforms, ensuring superior customer engagement
  • Lead domestic and international expansion of the retail and e-commerce network
  • Strengthen brand positioning through marketing, loyalty programs, and customer experience initiatives
  • Drive omnichannel integration—e-commerce, digital platforms, apps, and technology-enabled retail journeys
  • Ensure efficient inventory management, demand forecasting, sourcing, and vendor partnerships
  • Build and maintain strong relationships with brand owners, suppliers, distributors, and ecosystem partners
  • Implement operational excellence, digital process optimization, and cost-reduction frameworks
  • Ensure compliance with retail regulations, product standards, online commerce policies, and internal guidelines
  • Mentor and develop high-performing teams across sales, marketing, store operations, e-commerce, and supply chain

Qualifications

  • Proven leadership experience in retail, e-commerce, FMCG, fashion, consumer goods, or related sectors
  • Strong expertise in omnichannel retail, online marketplace operations, merchandising, supply chain, and P&L management
  • Demonstrated success in scaling retail networks and expanding digital commerce platforms
  • Experience in digital transformation, e-commerce technology, customer analytics, and automation tools
  • Excellent communication, analytical, decision-making, and stakeholder management skills
  • Ability to lead large, multi-location and cross-functional teams across diverse geographies
  • Bachelor's or Master's degree in Retail Management, E-Commerce, Business Administration, Marketing, or related fields preferred

Contact for Applications

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Job Types: Full-time, Permanent, Internship, Contractual / Temporary, Freelance

Pay: ₹400, ₹2,500,000.00 per month

Work Location: In person

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