Front Office Support

13 hours ago

Remote, India Rapsys Technologies Pte. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Years of experience: 10+ Years

JD:

 Manage and maintain on-premises Exchange 2019/SE servers, Hybrid, M365 EXO, Proofpoint Email Protection.

 Configure and manage email security solutions like Proofpoint email protection/SER (secure email relay) and ensure the policies/rules are reviewed periodically.

 Knowledge in ITIL process. Use ServiceNow for ticketing and incident/Service request/Change management.

Key Responsibilities and Key performance indicators

The SCD Front Office Resource will be responsible for doing production support for TS/BidFX.

  1. Perform heath checks for both systems.

  2. Work closely with vendors and business.

  3. Enable broker onboarding

  4. Support incidents

  5. Support enhancements.

  6. Co-ordinate with various IT teams to ensure systems are up and running as per SOP.

  7. Participate in DR and BCP activities.

  8. Participate in Audit and yearly upgrades.

  9. To support in shifts for US and UK Market.

Job Type: Contractual / Temporary

Contract length: 12 months

Application Question(s):

  • Are you currently serving notice period? if no, what is your official notice period?
  • Are you open for 1 Year renewable of Contract Role?
  • How many years of hands on experience do you have in trading applications (e.g., Trading Screen, BidFX) or other trade execution systems?
  • How many years of hands on experience do you have in equities, FX and derivatives, Trade flow and compliance?
  • How many years of hands on experience do you have in Front Office Support?

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