Presales EUC Technical Architect

General information CategoryBUSINESS - SALES Job titlePresales EUC Technical Architect ContractPermanent contract Contractual hoursFull time Job description MissionAKKA & Modis offers comprehensive and seamless solutions connecting IT specialists and tech experts to the businesses. The boundaries between the three specialist sectors – IT, Engineering and Life Sciences – are dissolving. These areas will continue to converge as a new era of smarter devices, smarter cities, and smarter industries evolves. Digital innovation is revolutionizing the world of work.It's AKKA & Modis' mission to assist its customers with IT specialists and tech experts in driving tangible business outcomes in this digitally transformed world, reduce costs, accelerate time-to-market and take advantage of external expertise, assets and intellectual property. This is delivered by a network of up to 35,000 skilled colleagues & consultants speaking more than 20 languages. With our local market knowledge, delivery centers and global presence, AKKA & Modis can collaborate to improve all aspects of IT processes, services, applications and infrastructure, agile teams mobilized on projects or tailored solutions.AKKA & Modis has approximately a total revenue of 4 Bn EUR and it is present in more than 25 countries.ScopeThe Presales EUC (End User Computing) technical Architect will be responsible for providing technical solution for End user computing services. This associate will be developing solutions and offerings related to EUC technologies such as field services, remote support, UX management, device engineering, MDM and VDI with respect IT user devices such as desktops, laptops, printers etc. In addition, he / she will also provide SME support for proposals and engage with internal and external stakeholders as part of pre-sales activities.ResponsibilitiesMain tasks include specifically:·       Ideate and develop new solutions and offerings·       Build capability decks, sales kits, battle cards, sizing tools, whitepapers·       Work with marketing team for internal and external marketing of solutions and offerings·       Provide enablement sessions for internal teams such as sales and delivery·       Work with relevant OEM and MSP to enhance existing capabilities and develop new capabilities·       Work with internal teams to develop integrated / cross-connected offerings·       Support analyst, advisor and intermediary capability briefings·       Support pre-sales activities as a SME for proposal support, client discussions etc·       Report to Pre-sales and solutions practice lead Business IndustryDigital Profile Required skillsGood knowledge on enterprise grade IT End User Computing services solutioning with leading IT service providersGood knowledge on implementing / solutioning end to end EUC servicesGood knowledge on working with multilingual, multi-geo operating modelsGood knowledge on transformation and automation solutions including tools related to remote support, self-service, UX management, adoption management, device engineering, MDM etcGood knowledge on working with third party field services partners for onsite break-fix supportKnowledge on AV conferencing solutions, AV devices and solutions are added advantageAbility to engage with clients, advisors, analysts and intermediaries on relevant discussionsWork experience with US / Europe clients is added advantageAbility to engage with clients, advisors, analysts and intermediaries on relevant technology discussionsAbility to communicate effectively, verbally and in writing.Ability to establish and maintain effective working relationships.Ability to focus on client needs with a commitment to quality and ontime delivery.Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.Ability to identify and resolve problems through recommending and implementing creative solutions.Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.Flexibility to undertake domestic and internal short-term travels for business purposesRequired experience·       Showcases minimum years of demonstrated experience·       Experience in working with leading IT service providers·       Experience in working with leading OEM and MSPs·       Experience supporting internal and external stakeholders across different countriesPrevious supervisory experience is highly desirable.Required educationBachelor's degree in science / engineeringEquivalent combination of post-high school education and experience may be considered in lieu of a degree. Job locationAsia Pacific, India, Karnataka, Bangalore Location Bangalore/ RemoteCandidate criteria Minimum level of education required7. Engineering Degree Level of experience10 years and more