Presales Engineer
8 hours ago
Title: Presales Engineer Location: Mumbai/Bangalore
Requirements:
- 3 to 6 years of proven experience in a presales role working for CPAAS, SAAS, AIML solutions
- Provide technical design and implementation expertise, guidance and support to account teams, management, and clients regarding our solution and service offerings
- Collaborate with Sales amp; Delivery teams and clients to facilitate workshops to understand client needs and objectives to identify business challenges, develop business cases, conduct product training
- Collaborate with engineering amp; product teams on viability of client requirements, client feedback or requests
- Engage with our account team on solution training and product positioning on opportunity pursuits
- Manage the documentation, pricing, and execution of presales deliverables to the account team
- Prepare and deliver technical presentations and demonstrations explaining our solutions and services to clients and prospective clients
- Prepare customer vertical specific sales collaterals Capability presentations, Case studies, Solution documents, White Papers etc. by working closely with the respective practice teams
- Must be able to prepare detailed scope documents for various stages covering overall engagements, statement of work and other relevant details
- Preparation and submission of documents relating to proposals, RFP responses etc.
Key Skills:
- Knowledge of contact center and speech technology solutions including contact center platforms, employee engagement and customer engagement solutions, speech analytics and AIML solutions.
- Demonstrate the ability to understand and be conversant about our company and articulate the distinct aspects and value of our products and solutions.
- Adept at using consultative skills to apply technology solutions to business challenges.
- Excellent listening, negotiation, and presentation skills
- Should have handled multiple customers through the presales life cycle in the previous assignments acting as one point of contact
- Experience in RFP, RFQ, RFI management, coordinating with delivery amp; sales team for capturing the responses and a good understanding of End to End sales life cycle
- Good understanding of the dynamics and critical success factors of the software product industry and implementation and delivery aspects of SaaS based solutions.
Interested candidates may share their resume
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