
Manager -Customer Quality
1 week ago
Role & responsibilities
- Analyse defective parts returns from Market and Customer Line returns
- Providing follow-up to the responses to customer complaints
- Make internal escalation in case of need to solve customer's problems, to involve all plant functions to achieve solutions
- Providing follow-up to the responses to customer complaints.
- Strong understanding of Quality tools.
- Claims Processing
Preferred candidate profile
Should be engineering Graduate
Should be team player
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