F&B Service Associate
2 weeks ago
Key Responsibilities
- Greet and seat guests professionally and warmly, ensuring they feel welcome from arrival to departure.
- Present menus, answer questions about menu items or specials, and make recommendations tailored to guest preferences.
- Take accurate food and beverage orders and communicate them efficiently to kitchen and bar staff.
- Serve food and beverages according to the hotel's standards, ensuring correct presentation, temperature, and timing.
- Monitor guest satisfaction throughout the meal, quickly resolving complaints or requests in a polite and proactive manner.
- Ensure the highest standards of cleanliness, safety, and hygiene in the dining area and service equipment.
- Handle payment transactions and process bills accurately.
- Collaborate with other staff (hosts, chefs, bartenders, room service, banqueting) to deliver seamless service for both individuals and events.
- Attend pre-service briefings, training, and adhere to all F&B policies and procedures.
Job Types: Full-time, Permanent
Pay: From ₹18,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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