General Manager

Purpose

To provide a professional and effective strategic Property Management services.

Operational Responsibilities

Multi-Site & Multi-tenant management

Develop and manage a first-class service to support complex, multi-disciplined sites and the requirements of the clients.

Prepare business plans and forecasting budgets, as required. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.

Ensure that operational activities meet and integrate with the organisational requirements for HSEQ, legal and statutory requirements and general duty of care.

Identify, develop, implement and review PM / FM based solutions that clearly demonstrate added value to the client's requirements.

Maintain strategic overview on service progress, from a commercial and technical perspective.

Implement a culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance.

Develop and maintain standard operating procedures, contingency plans, emergency response procedures, preventive maintenance programmes and all technical documentation.

Develop and maintain strong and supportive relationships with clients, service providers and third-parties.

Foster and develop beneficial partnerships by attending monthly review meetings. Develop and nurture relationships with key clients and contractual service delivery requirements.

Ensure that corporate policies and procedures are strictly adhered to, in order to maintain the integrity of the operational activities.

Develop and prepare all periodic progress, engineering and management reports, as required.

PM / FM policies, procedures and processes to underpin SLA's, KPI's, EFS group standards, plus any additional statements specific to needs of the client.

Leadership and Management

Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets. Provide clear operational direction and support to team.

Monitor and evaluate performance levels of employees. Proactively identify opportunities to improve performance Indicators.

Demonstrate leadership and management skills. Able to drive change management and reduce costs.

Proactively manage and take ownership of issues. Seek equitable and creative solutions to problems.

Agree and review performance of reporting team. Carry out annual reviews. Use the process to improve employees who are not meeting requirements of role.

Encourage employees to support the operational business objectives by sharing knowledge and to develop a creative approach to their work and to 'think outside the box'.

Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law.

HSEQ

Management of HSEQ practices and policies.

Ensure compliance with all legal obligations and regulations.

Education / Qualifications, Experience & Skills

Bachelors degree / Diploma in engineering (mechanical/ electrical) or a relevant business / commercial qualification.

Diploma in Facilities Management and memberships to Facilities Management bodies is an advantage.

HSEQ certificate (IOSH/ NEBOSH) / diploma is an advantage.

Experience

Overall 15 to 20 years of management experience in a Property / facilities management environment with experience of complex and multi-disciplined sites.

Should have proven track record of working with Commercial Multi-Tenant Portfolio.

Significant management experience in similar role with strategic and budgetary responsibility gained within a major organisation. Strong commercial mindset and financially fluent.

Excellent time management skills and able work to strict deadlines.

Job Knowledge & Skills

Provide high level of customer service to both internal and external customers. Prompt response to queries in writing or by telephone.

Effective organiser and implementer. Ability to provide a high standard of administrative support. Able to implement administrative processes and pro-actively resolve problems.

Motivational and ambitious leader with the ability to drive change in business and performance management processes.

Excellent influencing, interpersonal and communication skills. Strong and professional presentation, written and verbal skills.

Takes ownership of issues. Seeks equitable and creative solutions to problems. Manages by example.

Experienced user of software packages including MS Excel, MS Word, MS Access, MS PowerPoint and MS Office. Also a good understanding of BMS (Business Management Systems) and CAFM (Computer Aided Facilities Management Systems).

Professional and smart appearance at all time

Job Types: Full-time, Permanent

Pay: ₹1,800, ₹2,400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Application Question(s):

• Are you Native of Telangana / Andhra Pradesh?
• Did you managed multiple & larger commercial Properties?
• Are you worked in General Manager or equivalent role?
• What will be your Notice Period
• Justified reason for opting for this opportunity?
• Are you IFMA Certified

Work Location: In person