Automobile
2 days ago
Company Description
At Kanchana Hyundai, we take pride in our commitment to 100% customer satisfaction during and after the sale. We offer a convenient location, factory-trained technicians, and a state-of-the-art facility to meet your needs. Our dedication to quality service ensures that our customers receive the best care and support for their automotive needs.
Role Description
This is a full-time on-site role located in
Mangalore
,Karnataka, India. The role involves daily tasks such as providing exceptional customer service, understanding and addressing automotive needs, and ensuring customer satisfaction. The candidate will be responsible for working with factory-trained technicians and utilizing our state-of-the-art facility to meet customer requirements.
**Positions
- CRM (customer relationship manager)
- CRE (customer relationship executive)
- Bodyshop advisor
- Bodyshop incharge
- Technicians
- Auto electrician
- Drivers
- Inhouse trainer
- Spare parts executive
- Quality manager
Qualifications**
- Customer Service and skills
- Experience in the Automotive industry and familiarity with insurance options
- Ability to conduct and participate in training sessions
- Strong communication and interpersonal skills
- Problem-solving abilities and attention to detail
- Previous experience in a customer-facing role in the automotive industry is a plus
- High school diploma or equivalent; further education or certifications in automotive fields are beneficial
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