
Program Manager
2 weeks ago
Role & responsibilities
- Planning and execution of multiple concurrent projects across development and digital teams (WordPress, Shopify, custom CRM, SEO, SMO, etc.)
- Define and enforce delivery timelines, quality benchmarks, and reporting standards
- Collaborate with Tech Leads, SEO Managers, Designers, and Sales teams for smooth project handover and client onboarding
- Monitor project progress using tools like Jira/ClickUp and implement agile sprint practices
- Conduct regular review meetings, status reporting, and escalation management
- Risk assessment and mitigation across delivery pipelines
- Maintain documentation for project scope, timelines, and budgets
- Identify opportunities for process improvement, automation, and client satisfaction
- 3+ years experience managing multiple projects and leading project managers.
Preferred candidate profile
- Bachelors degree in Business Administration, Computer Science Engineering, or a related field. Master's degree preferred.
- Experience working with International clients is a must.
- Minimum 5 years of programme or senior project management experience
- Proven experience in handling web and digital marketing projects
- Proficient in Agile methodologies and project tools (Jira, ClickUp, Trello, Gantt etc)
- Excellent communication, stakeholder management, and leadership skills
- PMP/PRINCE2/Scrum certifications preferred
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to multitask and manage multiple projects simultaneously.
- A client-centric mindset with the ability to build and maintain trust.
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