Program Manager

24 hours ago

New Delhi, India Freshworks Full time

The Opportunity We seek a highly motivated and results-oriented Program Manager to assume a pivotal role in the growth and expansion of our paid support programs. You will be a strategic partner to our Sales (both hunting and farming) and Go-to-Market (GTM) teams. Your primary focus will be on expanding the attach rate of paid support to our biggest customers, driving strategy, enabling the sales teams, and managing the pipeline and closures for these programs.Key Responsibilities Growth Strategy & Value Proposition : Define and execute the strategy for paid support growth. Continuously enhance the value proposition, including identifying and developing value-added services to make paid support offerings more compelling and aligned with objectives. Sales & GTM Collaboration : Work closely with hunting and farming sales teams to build and drive pipeline, manage closures, and increase program attachment. Act as the key liaison for paid support strategy with sales leadership. Sales Enablement : Create and deliver compelling, ROI-driven assets, sales pitches, and other collateral. Act as the subject matter expert on paid support, confidently joining sales teams on customer calls to pitch the value of these programs. Operational & Process Excellence : Collaborate with internal teams to improve operational efficiency. Work with support teams to identify and implement process improvements and drive overall governance for paid support programs. Governance & Reviews:Drive operational review meetings with cross-functional teams and support leadership to ensure alignment and track progress against goals. Data Analysis & Forecasting : Generate and analyze reports on key performance indicators (KPIs) related to paid support growth, pipeline, and attach rates. Use this data, along with data modeling and forecasting, to make data-driven decisions and recommendations for improvements.Required Qualifications Minimum of 6 years of experience in a program management, sales operations, or similar role, demonstrating a successful track record of managing complex global programs. A background in a SaaS company is mandatory. Proven, hands-on experience working directly with Sales (hunting and farming) and GTM teams to drive revenue, pipeline, or program adoption. Demonstrable experience in sales enablement, including creating sales collaterals, ROI-driven assets, and presenting directly to customers. Strong analytical and problem-solving skills, with a data-driven approach to decision-making, forecasting, and data modeling. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders, from sales reps to senior leadership.

  • Program Manager

    24 hours ago

    New Delhi, India CtrlS Datacenters Full time

    We’re Hiring – 3 - Program Manager (Colocation | Data Center)CtrlS, Asia’s largest Tier-4 Data Center operator, is looking for a Program Manager – Colocation to join our growing team in Mumbai.If you are passionate about managing large-scale data center programs, collaborating with cross-functional teams, and ensuring top-class customer satisfaction,...

  • Program Manager

    24 hours ago

    New Delhi, India Rx100 Ventures Full time

    About Us: Rx100 Startups, a division of Rx100 Ventures is dedicated to supporting deep-tech, robotics, and Industry 4.0 innovations. We work with cutting-edge startups, providing capital, strategic guidance, and technological infrastructure to accelerate their path to commercialization. Our mission is to reshape industries through automation, robotics, and...

  • Program Manager

    24 hours ago

    New Delhi, India AccioJob Full time

    About AccioJob:At AccioJob, we’re revolutionising career outcomes through tech upskilling. Founded by IIT Delhi alumni, AccioJob offers cutting-edge Full Stack Development and Data Analytics programs in both online and offline formats. With 2,100+ successful learners placed at top companies like Amazon, Walmart, and Lowe’s, we are building India’s most...

  • Program Manager

    1 day ago

    New Delhi, India Roundglass Foundation Full time

    Position Title: Deputy Lead, Operations – Learn Labs & Women Empowerment Location: Mohali, Punjab Position Type: Regular Full TimeWho we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you...

  • Program Manager, Talent

    24 hours ago

    New Delhi, India CIRCOR International, Inc. Full time

    Title: Program Manager, Talent BUSINESS: Corporate LOCATION: Thane, India DIRECT REPORTING: Sr. Director of Talent Management & Engagement CIRCOR is seeking a dynamic Program Manager, Talent to work on critical initiatives that shape our culture, drive employee engagement, and strengthen talent management practices across the organization. Reporting to the...

  • Senior Program Manager

    24 hours ago

    New Delhi, India ConveGenius.AI Full time

    About us: We are a leading Conversational AI company that’s revolutionizing education for millions worldwide. Our knowledge bots are already empowering 35 million users, and we're at the forefront of shaping the future of EdTech in Naya Bharat. We're creating an omniverse in Conversational AI, where developers collaborate to innovate together. As part of...

  • AI Program Manager

    24 hours ago

    New Delhi, India Terrabase Full time

    Company DescriptionTerrabase is an AI-driven automation platform that unifies messy enterprise data across databases, documents, and systems into secure, governed workflows. Using its modular “Blocks,” Terrabase powers SQL reporting, document parsing, and advanced ML/AI agents that run live in customer environments delivering always-on insights, anomaly...

  • Marketing Program Manager

    24 hours ago

    New Delhi, India Hexnode Full time

    About Mitsogo | Hexnode:Mitsogois a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with...

  • Junior Program Manager

    24 hours ago

    New Delhi, India HSV Digital Full time

    Company: HSV DigitalRole: Junior Program ManagerExperience: 1 yearsSalary range : 25 -30KAbout UsHSV Digital is a full-service, 100% B2B marketing firm that focuses on the global tech industry.We specialize in understanding complex value propositions, enterprise ecosystems, and C-level stakeholders. We help some of the largest and fastest-growing technology...

  • Senior Program Manager

    24 hours ago

    New Delhi, India Apna Mart Full time

    Key Responsibilities: Program Management:Plan, coordinate, and oversee multiple projects to ensure alignment with organizational goals and timely delivery. Cross-functional Collaboration:Partner with product, technology, supply chain, HR, and store operations teams to drive execution. Process Excellence:Identify bottlenecks, define workflows, and implement...