Associate - Customer Success in Bangalore

3 days ago

Bengaluru, Karnataka, India Legend of Toys Full time ₹ 24,00,000 - ₹ 72,00,000 per year

Key Responsibilities

  • Act as the first point of contact for customers, ensuring smooth communication and timely resolution of their needs.
  • Collect, analyze, and interpret customer data to identify trends, issues, and opportunities for improvement.
  • Maintain detailed records of customer interactions and feedback for reporting and process improvement.
  • Conduct periodic follow-ups with customers to ensure satisfaction and retention.
  • Work with internal teams to ensure customer requirements are met efficiently.

About Company: At Legend of Toys, we are an exciting early-stage startup in the vibrant toy industry of India. Our mission is to create a differentiated destination for toys that prioritizes exceptional customer experiences and high-quality products. With a unique blend of in-house manufacturing and carefully sourced materials, we aim to offer toys that inspire joy and creativity in children.

Founded by a team of experienced professionals with backgrounds at industry leaders such as Livspace, Supertails, and Unacademy, we are passionate about transforming the way parents and children explore play. Our commitment to innovation and quality sets us apart as we strive to become a trusted name in the toy market. Join us in our journey to redefine the toy experience for families across India

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