Technical Support Executive

1 week ago

Dombivli, Maharashtra, India Absoft Solutions Full time ₹ 17,28,000 - ₹ 3,62,49,296 per year

About Us:

Absoft Solutions is a leading IT solutions provider dedicated to helping businesses streamline operations through advanced software and technology. We are seeking a skilled and service-oriented Technical Support Executive to join our team.

Role Description:

This is a full-time, on-site role located in Kalyan–Dombivli.

The Technical Support Executive will be responsible for:

  • Providing technical assistance and analytical customer support for all versions of Tally Software.
  • Troubleshooting issues, ensuring smooth implementation, and supporting overall functionality of Tally solutions.
  • Managing customer support cases, offering prompt resolutions, and guiding users through technical processes.
  • Handling Corporate Training, Tally AMC/ASSC Cover, Data Splitting, Data Synchronization, and Tally Data Password Recovery.
  • Coordinating with developers and internal teams to address complex requirements and deliver exceptional service.

Qualifications:

  • Strong Customer Support and Customer Service skills.
  • Proficiency in Technical Support and Troubleshooting.
  • Exceptional analytical skills for diagnosing and resolving issues effectively.
  • Knowledge or experience with Tally Software is highly beneficial.
  • Bachelor's degree in Computer Science, IT, or related field (preferred).
  • Excellent communication and interpersonal skills.
  • Proactive mindset, ability to work independently, and perform well under pressure.
  • Freshers are welcome to apply.

Perks & Benefits:

  • Competitive salary with performance-based incentives.
  • Professional training and career advancement opportunities.
  • Supportive, collaborative work environment.
  • Health and wellness benefits.

Employment details:

  • Type: Full-time
  • Salary:
  • Location: Kalyan–Dombivli (On-site)
  • Note: Only candidates who can easily commute will be considered. Out of Thane Candidates will not be considered.
  • This role does not consist of Programming/coding of any kind.

If you're passionate about technology, problem-solving, and delivering excellent customer service, we'd love to hear from you

  • Apply now by sending your resume to

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹12, ₹30,124.08 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Application Question(s):

  • Are you available to join immediately?
  • Current Salary

Willingness to travel:

  • 75% (Required)

Work Location: In person

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