Senior Manager, Document Management

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .

Key Responsibilities

• Provide strategy, oversight and tactical support of Document Management run the business activities. Including document authoring, coordination of review and comments resolution, approval, issuance, implementation, periodic review, and retirement.
• Support health and performance of associated electronic management systems in compliance with
• procedural guidelines.
• Manage stakeholder needs in balance to priorities and execution of document procedural adherence.
• Ensure up to date monitoring of review and approval ownership to prevent deviation of effectiveness for global document management and health authority requirement adherence.
• Manage events associated to findings of compliance gaps and deviation from global processes.
• Develop forecast, plan, and schedule that delivers timely flow of documents in and out of electronic system to include reporting and documenting completion as per governing procedures.
• Liaison with the business as the subject-matter expert to ensure accurate document content and compliance with health authority regulations and expectations.
• Provide leadership and coaching in relation to contemporary knowledge of current industry trends, standards, and methodologies as it relates to quality systems and management.
• Manage risk and uncertainty, and to anticipate the need for and implement contingency plans.
• Lead team to meet goals while resolving complex issues
• Exercise sound judgment, using a risk-based approach, to ensure compliance with procedural document regulations, practices, and policies.
• Develop, adjust, and monitor key performance indicators to identify and mitigate risk to business objectives.
• Monitor trends to develop continuous improvement objectives and revised contingency plans (as required)
• Collect metrics to identify trends and take appropriate action.
• Communicate up to date status to impacted business units.

Qualifications & Experience

• Bachelor of Science in Life Sciences (Chemistry, Biology) or Health Sciences.
• Post-graduate qualification preferred.
• A minimum of 7 years of pharmaceutical industry GMP experience and demonstrated leadership in Quality and/or Compliance discipline with in-depth knowledge of global health authorities' regulations and requirements.
• A minimum of 1-2 years' experience in a people management role is required.
• Prior employment on a pharmaceutical manufacturing site in a Quality or operations role is an advantage.
• Fluent in English, with proven professional working proficiency in English for reading, writing and speaking.
• Excellent communication with management, peers, and other functional areas.
• Ability to apply critical thinking in a high-volume, fast-paced environment, in the knowledge that decisions taken support patient safety.
• Strong people management expertise and ability to focus on execution of strategic decisions while balancing conflicting priorities.
• Ability to effectively lead teams to thrive in a fast-paced, highly regulated environment.
• Strong communication (written and verbal), leadership, influencing & negotiating and collaboration skills.
• Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.
• Demonstrated ability to make and act on decisions while balancing speed, quality and risk.
• Ability to work in a matrix environment and build strong relationships by being transparent, reliable and delivering on commitments.
• A continuous improvement mindset.
• Ability to build and maintain collaborative relationships with stakeholders in multiple geographic locations by engaging transparently, performing reliably, and delivering on commitments.
• Customer and partner focus, including the ability to listen and incorporate feedback from key stakeholders.
• Strong analytical skills and ability to deliver meaningful messaging from data analysis.
• Strong working knowledge in software and applications relevant to the role (eQMS e.g. VEEVA Infinity, ERP e.g. SAP, artwork e.g. BAMS, regulatory e.g. Verity, MS Office - Word, Excel, PowerPoint, SharePoint).

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

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