Content Manager

1 day ago

Gurgaon, Haryana, India Book My Forex Full time

Job Description: Content Manager

About BookMyForex

BookMyForex is Indias largest retail online foreign exchange platform, helping millions of travellers, students, and businesses access foreign currency, forex cards, and international remittances in a transparent, compliant, and convenient manner. As part of the MakeMyTrip Group, we operate at the intersection of travel, fintech, and customer trust.

Role Overview

We are looking for a high-impact Content Manager who can own brand content while also driving customer engagement, retention, and conversion through lifecycle communication. This role requires a strong blend of storytelling, data-driven thinking, and hands-on execution across digital channels.

Key Responsibilities:


• Own and execute the end-to-end content strategy across website, blogs, landing pages, emailers and app content

• Create clear, consumer-friendly content for complex financial products

• Collaborate with SEO, product and design teams to deliver high-impact content

• Plan and execute lifecycle journeys across email, app notifications and WhatsApp messaging

• Work closely with analytics & CRM to track open rates, CTRs, conversions, and drop-offs

  • Support PR and brand initiatives with relevant content assets
  • Track content performance and lifecycle metrics

Qualifications & Experience:

• 5–8 years of experience in content

• Strong writing and editing skills with an eye for detail

• Experience working with short and long form content

• Ability to understand and simplify financial or fintech products

• Data-driven mindset with comfort in analysing performance metrics

Preferred Skills:

• Experience in fintech, travel, or consumer internet brands

• Familiarity with SEO best practices
- Exposure to CRM or marketing automation platforms (good to have)

Why Join BookMyForex
- Opportunity to own and shape content for India's largest online forex platform
- High-visibility role working closely with senior leadership and cross-functional teams
- Chance to influence customer trust, engagement, and conversion through impactful communication
- Dynamic environment with room for creativity, ownership, and growth

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