Exciting opportunity For skilled communicators To Work with top UK/US

3 days ago

Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Join our dynamic teams supporting clients across Healthcare, Motor Insurance, Logistics, Retail, and Telecom domains. We are seeking candidates with experience in International BPO voice and blended processes.

Responsibilities

  • Handle inbound and outbound customer interactions for international clients (UK/US).
  • Provide accurate information and timely resolution to customer queries.
  • Maintain high levels of professionalism, service quality, and adherence to process guidelines.
  • Meet daily/weekly targets related to call quality, productivity, and customer satisfaction.
  • Coordinate effectively with internal teams for issue resolution.

Candidate Requirements

  • Education: Undergraduate / Graduate (any stream).
  • Experience: 05 years (Only candidates with International BPO experience will be considered).
  • Skills: Excellent communication skills (verbal & written) in English.
  • Location: Must be currently based in Pune.
  • Availability: Immediate joiners preferred.

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