
IVA/ML Developer
1 week ago
Key Responsibilities:
- Design, develop, and deploy IVA solutions (chatbots, voice bots, and conversational AI platforms).
- Implement NLP and ML models for speech-to-text, text-to-speech, intent recognition, and sentiment analysis.
- Integrate IVA with backend systems, APIs, and third-party services to deliver seamless user experiences.
- Work with cloud-based AI/ML platforms (AWS, Azure, GCP, or Dialogflow, Rasa, etc.) for IVA deployment.
- Collaborate with business teams to gather requirements and optimize conversational flows.
- Train and fine-tune ML models to improve accuracy, efficiency, and personalization.
- Monitor system performance, analyze logs, and apply continuous improvements.
- Ensure data security, compliance, and scalability of IVA solutions.
Required Skills & Qualifications:
- Bachelor's/Master's in Computer Science, AI, Data Science, or related field.
- Proven experience in developing conversational AI / IVA solutions.
- Strong expertise in Python, Java, or
- Hands-on experience with NLP frameworks (spaCy, NLTK, Hugging Face Transformers, Rasa, Dialogflow, LUIS, etc.).
- Knowledge of speech technologies (ASR/TTS engines like Google Speech, Amazon Polly, Azure Cognitive Services).
- Experience in machine learning / deep learning (TensorFlow, PyTorch, Scikit-learn).
- Familiarity with cloud platforms (AWS Lex, Azure Bot Service, Google Dialogflow).
- Strong understanding of REST APIs, microservices, and integrations.
- Excellent problem-solving and communication skills.
Job Type: Full-time
Work Location: Remote
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