Customer Support Advisor
12 hours ago
Please find the below JD for your reference..
Job Title: Customer Support Advisor
Job Type: Full-time
Job Overview:
As a Customer Support Advisor, you will play a key role in ensuring that customers receive exceptional service, handling queries, resolving issues, and providing product or service-related information. You will use your communication skills and customer-centric approach to deliver outstanding support.
Key Responsibilities:
- Provide excellent customer support via calls .
- Address customer inquiries and resolve issues in a timely and professional manner.
- Understand customer needs and provide accurate information and solutions.
- Escalate unresolved issues to appropriate teams when necessary.
- Maintain records of customer interactions, transactions, and feedback.
- Contribute to team performance and support business goals.
Key Requirements:
- Fluency in English: Must meet Vasant 6 level or above.
- Education: Bachelor's Degree in any field.
- Strong customer service skills and a passion for helping others.
- any Insurance Background will work
- Previous experience in customer service roles and any Insurance background
What We Offer:
- Salary: ₹25,000 to ₹40,000 CTC per month, based on experience and qualifications.
- Vibrant, dynamic, and supportive work environment.
- Opportunities for growth and professional development within a global company.
- Comprehensive training to enhance your customer service skills.
Job Types: Full-time, Permanent, Fresher
Pay: ₹19, ₹32,138.55 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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