Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product ManagementOur Purpose

• MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise

• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data

• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

• Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company

• We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences

• We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results

Title and Summary
Specialist, Global Product Management
We are looking for an experienced professional within the Locations Global Product Management team to play a key role in supporting day to day product related activities like technical enhancements, client management, commercialization, and go-to-market strategy for its products. This person will support the product enablement team, bridging customer-specific pain points with the larger business expansion. This person will drive key activities including conducting data analysis for as per products' requirements, product enhancement, product maintenance etc
Product Management

• Translate a deep understanding of our customers' pain points into products and solutions that drive significant customer value

• Collaborating in the product management team to design specifications for developing new products and services or their components.

• Partnering with engineering colleagues to follow robust roadmaps and adhere to timelines. This includes contributing towards work required for product readiness

• Perform assigned tasks in the product development life cycle; areas of focus may include features, benefits, ad hoc client queries and technical analysis along with implementation guidelines

• Produce product documentation including user guides, product overviews and training materials

• Build analytical solutions and conduct data related investigations as a part of product enhancement, maintenance and to address ad hoc client queries
Client Impact

• Manage deliverable development on product's workstreams on across a range of requirements and problem statements

• Contribute to and/or develop analytics strategies and programs for the product by leveraging data and technology solutions to unlock client value

• Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture:

• Plan, organize, and structure own work to identify effective analysis structures to address client problems and synthesize analyses into relevant findings

• Lead team and external meetings, and lead or co-lead project management

• Contribute to the firm's intellectual capital and solution development

• Manage working relationship with client managers, and act as trusted and reliable partner

• Ensure technical success through close partnership with Technology teams

All about you
Basic qualifications:

• Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics

• Experience managing clients or internal stakeholders

• Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence

• Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL) and building, managing, and maintaining database structures

• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment

• Ability to communicate effectively in English and the local office language (if applicable)

• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications:

• Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI)

• Experience managing tasks or workstreams in a collaborative team environment

• Experience coaching junior delivery consultants

• Relevant industry expertise

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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