
Front Desk Associate
1 week ago
We are looking for a highly skilled and motivated Front Desk Associate to join our team at Hyatt Place. The ideal candidate should have 0-1 year of experience in the hospitality industry.
Roles and Responsibility
- Manage front desk operations, including handling guest inquiries and resolving issues.
- Provide exceptional customer service to ensure a positive guest experience.
- Coordinate with other departments to ensure seamless operations.
- Maintain accurate records and reports, including guest information and issue resolution.
- Handle cash and credit transactions accurately and efficiently.
- Ensure compliance with company policies and procedures.
Job Requirements
- Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment and prioritize tasks.
- Strong problem-solving skills are needed to resolve guest complaints and issues.
- Basic knowledge of hotel management systems and software is preferred.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
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