Concierge Executive

5 days ago


Pune, Maharashtra, India On Direct Marketing Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  1. End-to-End Travel Coordination

  2. Plan, book, and manage domestic and international travel including flights, accommodation, ground transportation, and special requirements.

  3. Oversee ticketing and ensure timely issuance and reissuance of tickets.
  4. Coordinate with aviation scheduling teams for smooth connections.
  5. last minute business travels requirements, visa approvals and reservations

  6. SOP & Process Management

  7. Create, implement, and maintain Standard Operating Procedures (SOPs) for the entire travel function.

  8. Ensure compliance with internal policies and industry regulations.

  9. Visa & Documentation Handling

  10. Manage visa applications, travel insurance, and related documentation.

  11. Guide travellers on requirements for various destinations.

  12. Cost & Performance Optimization

  13. Track expenses, identify cost-saving opportunities, and suggest improvements.

  14. Provide periodic management reports on travel spend and trends.

Preferred candidate profile

  • Bachelors degree in Hospitality, Travel Management, or related field.
  • 1–6 years' experience in corporate or aviation travel desk operations.
  • Proven experience in SOP creation for travel processes.
  • Strong ticketing and visa handling background.
  • Proficiency in GDS/booking systems and MS Office.
  • Excellent negotiation, communication, and problem-solving skills.


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