AM - Revenue Booking Specialist| 3+yrs| Hybrid| Mumbai

Role : Assistant Manager -Revenue Booking

Location: Mumbai (Vikhroli)

Work Mode: Hybrid

Responsibilities:

• Manage and enhance revenue booking processes.
• Validate renewal entries and perform weekly checks.
• Reconciliation process expertise.

Experience:

• Insurance domain experience is mandatory.

General Requirements:

• Strong domain knowledge in insurance, placement, claims, and reconciliation processes as per JD
• Excellent communication and analytical skills.
• Ability to work in a hybrid mode with day shifts.

Position Summary:

Company is seeking to hire a Team Manager for GGB India vertical. As India vertical, you will be responsible to manage various processes like revenue booking process for direct clients per IRDAI guidelines. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving billed and unbilled revenue reconciliation. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Mumbai and Pune. Exposure to excel and its formula is a definite plus.

ESSENTIAL RESPONSIBILITIES:

• Manage & enhance Revenue Booking, validate Renewal entries and perform checks on weekly basis
• Perform regular audits - Brokerage amounts, resolving discrepancies, establish clear guidance for pendency clearance, always ensure compliance per IRDAI standards
• Create, verify, and issue RBS, coordinate with Brokers & RMs for timely payments, and maintain organized pendency records
• Suggest and implement improvements to revenue booking processes for enhanced efficiency and accuracy
• Collaborate with internal teams, communicate with clients, work with underwriters, and liaise with regulatory bodies to ensure smooth operations and compliance
• Assist in preparing renewal reports, analyze zero brokerages, and support audits with necessary documentation
• Coordinate closely with brokers to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
• Ability to think critically and make sound judgments based on the evidence presented

Competency Description

• Technical Expertise Holds Technical Expertise in MS Excel basic and advanced formula for reporting
• Critical Thinking Ability to think critically and make sound judgments based on the evidence presented
• Process Understanding Understanding of best practices in business processes and quality assurance
• Teamwork Ability to work independently and as part of a team to achieve quality and compliance objectives
• Continuous Learning Willingness to continuously learn and develop new skills to enhance audit effectiveness

EDUCATION AND EXPERIENCE

• Minimum Required Degree: Preferred Degree: Graduate in Finance/Accounting or Postgraduate with any Specialization
• Certificate(s)/Special Training: Insurance Certification will be the additional advantage
• Minimum 3+ year of experience of Quality Analysis in Insurance domain & reconciliation process

KNOWLEDGE, SKILLS AND ABILITY:

• Technical Proficiency and Understanding of Insurance service
• Excellent Written and Oral communication skills
• Interpersonal skills
• Ownership and Accountability
• Insurance domain knowledge
• Understanding of best practices in business processes and quality assurance
• Ability to work independently and as part of a team to achieve quality and compliance objectives
• Commitment to maintaining confidentiality and handling sensitive information appropriately
• Willingness to continuously learn and develop new skills to enhance audit effectiveness
• Publish dashboards to suggest the improvement in matched and unmatched revenues