Lead Specialist-SSM| Insurance domain| 8+yrs| Hybrid| Mumbai

1 day ago

Mumbai, Maharashtra, India Gryphon Hytech Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title : Lead Specialist SSM

Division : Operations

Location : Mumbai

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IMMEDIATE JOINERS ALERT

We're looking for candidates who can join immediately.

If you're available, please send your CV via WhatsApp only to:

Please note: No calls will be entertained.

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  • Experience:

  • Placement and claims experience.

  • Insurance domain experience is mandatory.

Position Summary :

We are hiring an Lead Specialist - SSM to Direct process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.

Primary Responsibilities:

  • Draft / Finalize Proposal & terms
  • Draft Market Presentation
  • Request for Quotes
  • Create Quote Comparison
  • Create RFQ
  • Invoicing
  • Initiate ad hoc requests / review output
  • Create / Update Enquiry
  • Chase Proposal Forms
  • Prepare Cover Note/EOC
  • Prep Authorization to Bind / Binding Instructions
  • Enhanced Policy Chasing
  • Send Policy Documents to Client
  • Policy Checking
  • Maintain Renewal Lists / Trackers
  • Handle booking inquiries for all potential clients on our system
  • Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements
  • Generate closing statements to facilitate the collection of premium
  • Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly

Claims:

  • Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented
  • Generating closings: We generate closing statements to facilitate the settlement of claims
  • Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
  • Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
  • Ability to think critically and make sound judgments based on the evidence presented.
  • Understanding of best practices in business processes and quality assurance.
  • Ability to work independently and as part of a team to achieve quality and compliance objectives.
  • Commitment to maintain confidentiality and handling sensitive information appropriately.
  • Willingness to continuously learn and develop new skills to enhance audit effectiveness.

Skills and Competencies

  • Technical Proficiency and Understanding of Insurance business services
  • Excellent Written and Oral communication skills
  • Interpersonal skills
  • Ownership and Accountability
  • Insurance domain knowledge
  • Insurer office visits
  • Client office visits

Education :

  • Major Any Graduate or Post Graduate with any Specialization
  • Degree Bachelor Master

Licenses/Certificates

  • Insurance Certification will be the additional advantage

Work Experience

  • Minimum 8 to 10+ year of experience of Quality Analysis in Insurance domain

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