Lead Specialist-SSM| Insurance domain| 8+yrs| Hybrid| Mumbai
2 days ago
Job Title : Lead Specialist SSM
Division : Operations
Location : Mumbai
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IMMEDIATE JOINERS ALERT
We're looking for candidates who can join immediately.
If you're available, please send your CV via WhatsApp only to:
Please note: No calls will be entertained.
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Experience:
Placement and claims experience.
- Insurance domain experience is mandatory.
Position Summary :
We are hiring an Lead Specialist - SSM to Direct process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.
Primary Responsibilities:
- Draft / Finalize Proposal & terms
- Draft Market Presentation
- Request for Quotes
- Create Quote Comparison
- Create RFQ
- Invoicing
- Initiate ad hoc requests / review output
- Create / Update Enquiry
- Chase Proposal Forms
- Prepare Cover Note/EOC
- Prep Authorization to Bind / Binding Instructions
- Enhanced Policy Chasing
- Send Policy Documents to Client
- Policy Checking
- Maintain Renewal Lists / Trackers
- Handle booking inquiries for all potential clients on our system
- Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements
- Generate closing statements to facilitate the collection of premium
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
Claims:
- Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented
- Generating closings: We generate closing statements to facilitate the settlement of claims
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
- Ability to think critically and make sound judgments based on the evidence presented.
- Understanding of best practices in business processes and quality assurance.
- Ability to work independently and as part of a team to achieve quality and compliance objectives.
- Commitment to maintain confidentiality and handling sensitive information appropriately.
- Willingness to continuously learn and develop new skills to enhance audit effectiveness.
Skills and Competencies
- Technical Proficiency and Understanding of Insurance business services
- Excellent Written and Oral communication skills
- Interpersonal skills
- Ownership and Accountability
- Insurance domain knowledge
- Insurer office visits
- Client office visits
Education :
- Major Any Graduate or Post Graduate with any Specialization
- Degree Bachelor Master
Licenses/Certificates
- Insurance Certification will be the additional advantage
Work Experience
- Minimum 8 to 10+ year of experience of Quality Analysis in Insurance domain
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