IVR Engineer

Job descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest...

We're Hiring: Quality Engineer (Software Engineer Position)Location:Hyderabad (Hybrid Work Mode)Experience Range:4 – 8 YearsInterview Mode:VirtualEmployment Type:Contract-to-Hire (C2H) –Payroll-based ContractWe are looking for a skilledQuality Engineerwith expertise inautomation testingandtelephony systems (IVR, CTI, Routing). If you have strong...

Job Title: Senior Cisco Unified Communications EngineerExperience: 10+ yearsLocations: Hyderabad, VizagJob Summary:We are looking for an experienced Senior Cisco Unified Communications Engineer with over 10 years of hands-on expertise in designing, deploying, and managing Cisco Unified Communications solutions. The ideal candidate will have strong knowledge...

Job Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...

Blue Spire is looking for talented AWS Connect Engineers and API Developers to join our growing technology team for our BFSI client'sEnterprise AWS Connect migrationprojects. The candidate will work onnext-gen cloud contact center solutionsby being a part of solution architecture discussions, leadership, and full-stack development. The ideal candidates will...

About the RoleWe're looking for aConversational Designerwith hands-on experience invoice bots and prompt engineering. This is a unique role where design meets AI — you'll craft natural, engaging voice conversations while leveragingLLMs (like GPT-4, Claude, Gemini)andvoice AI platforms(Retell, Vapi, ElevenLabs, Deepgram) to bring them to life.You'll work at...

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...

This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 19-24 LPA)Min Experience: 7 yearsLocation: HyderabadJobType: full-timeRequirementsWe are seeking an experienced Senior Genesys Engineer to lead the design, architecture, and optimization of Genesys Cloud / Engage Contact Center solutions. The role involves driving large-scale contact center...

Qualifications : - Bachelors degree in computer science, Information Technology, Telecommunications, or equivalent experience. - 5+ years in contact centre or telecommunications engineering, including 3+ years hands-on with Amazon Connect in production. - Proven experience operating complex, high-volume, multi-site or virtual contact centres. -...

Job Title: Senior Cisco Unified Communications EngineerExperience: 8–12 yearsLocations: Hyderabad, VizagJob Summary:We are looking for an experienced Senior Cisco Unified Communications Engineer with 8–12 years of hands-on expertise in designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions. The ideal candidate will...