Customer Service Representative
2 weeks ago
Job Summary:
We are looking for a friendly, energetic, and responsible Customer Service Representative (CSR) to join our team at our Kid's Play Area. The ideal candidate will be the first point of contact for customers, ensuring a welcoming environment, excellent customer service, and smooth daily operations.
Key Responsibilities:
- Greet and assist parents and children in a warm and professional manner.
- Provide information about play area activities, packages, and safety guidelines.
- Handle customer inquiries, feedback, and complaints efficiently.
- Manage check-ins, registrations, and billing at the reception counter.
- Supervise play area activities to ensure a safe and enjoyable experience for children.
- Maintain cleanliness and organization in customer and play zones.
- Support event organization (e.g., birthday parties, special events).
- Coordinate with other team members to ensure smooth operations.
Requirements:
- Age- 18 to 28yrs old
- Gender: Female (as per job requirement)
- Education: Minimum High School / Graduate
- Excellent communication and interpersonal skills.
- Friendly, patient, and child-loving personality.
- Valid aadhar & residence proof
- Food and Accommodation (optional)
- Timings- 11am to 9pm
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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