Technical Presales

4 days ago

Mumbai, Maharashtra, India DC Infotech & Communication Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a technically proficient and customer-focused individual to join our team as a
Pre-Sales and Technical Support Executive
. This role involves providing pre-sales consultation, post-sales technical support, and solution design assistance for our range of
KVM switches, video matrix systems, IP KVMs, control systems
, and related AV/IT infrastructure solutions.

Key Responsibilities:

Pre-Sales Support:

  • Collaborate with the sales team to understand customer requirements and propose appropriate KVM/AV solutions.
  • Prepare and deliver technical presentations and product demonstrations to prospective clients.
  • Provide solution design, BoQ (Bill of Quantity), and proposal support for tenders or enterprise projects.
  • Assist with product positioning and ROI justification in customer meetings.

Technical Support:

  • Offer Level 1 and Level 2 support for KVM and AV solutions to partners and customers.
  • Troubleshoot hardware, firmware, and connectivity issues (USB, HDMI, DisplayPort, LAN, etc.).
  • Guide customers through installation, configuration, and integration.
  • Handle support tickets, calls, and emails in a timely and professional manner.

Product Expertise & Enablement:

  • Maintain in-depth knowledge of the company's KVM, AV over IP, and control system products.
  • Conduct training sessions and webinars for channel partners, system integrators, and internal staff.
  • Gather and relay customer feedback to product and sales teams for continual improvement.

Qualifications & Skills:

  • Bachelor's degree or diploma in Electronics, IT, Computer Engineering, or a related field.
  • 2–5 years of experience in pre-sales, system integration, or technical support in the IT/AV industry.
  • Strong understanding of networking basics (IP addressing, TCP/IP, VLANs) and AV signal types.
  • Experience with KVM systems, control room infrastructure, or Pro AV solutions is highly desirable.
  • Excellent communication and interpersonal skills.
  • Ability to explain complex technical information to a non-technical audience.
  • Willingness to travel for customer meetings, installations, or training sessions.

Preferred Certifications (optional):

  • CompTIA Network+ / A+
  • CCNA
  • AVIXA CTS
  • ITIL Foundation

  • Technical Presales

    2 days ago

    Mumbai, Maharashtra, India Cloud 9 Infosystems, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JobResponsibilities of a presales engineer are:· Pitch solutions to a customer and explain all the features and benefits of a particular product or service.· Prepare cost estimates and technical proposals such that they meet the client's requirements.· Help sales executives during technical presentations.· Respond to a request for information (RFIs) or...

  • Technical Presales Head

    7 days ago

    Mumbai, Maharashtra, India Acme Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Mandate open in the fastest-growing Tech Solution ProviderPractice Lead – PresalesLocation: Mumbai, Delhi, BangaloreWe are seeking a dynamicPractice Lead – Presalesto drive solution consulting and go-to-market initiatives across the [Digital Solutions/ AI Solutions / Cybersecurity/Enterprise sales] practice. This role involves working closely with sales,...

  • Presales Consultant

    2 weeks ago

    Mumbai, Maharashtra, India Amnex Infotechnologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAmnex is a future-first solutions enterprise committed to solving real-world challenges across high-impact sectors. Utilizing technologies like artificial intelligence, IoT, video analytics, GIS, blockchain, cloud computing, and full-stack development, Amnex drives transformation and disruption. We serve sectors including Logistics,...

  • Presales Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Arihant Infosys Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSince 1992, Arihant Infosys has been a leading innovator in Audio-Visual (AV) technology, representing top global brands such as LG, Philips, Sony, and Harman. We offer a range of services including video conferencing solutions, professional display solutions, digital signage, automation, direct view LED displays, and audio solutions. Our...

  • i2k2 - Technical Presales Consultant - AWS/Azure/Data Center

    2 weeks ago

    Mumbai, Maharashtra, India I2K2 Networks (P) Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Profile : Technical Presales Consultant Experience : 1 To 5 years Requirement : Solution Designing, Client Interaction, Technical Documentation, RFI, RFP, RFQ, Solution Provider, etc. Location : - Noida Sector 63 (Work From Office) For AWS Presales - Mumbai (Work From Office) For Data Center Presales - Bangalore (Work From Office) For...

  • Presales Head

    2 days ago

    Mumbai, Maharashtra, India Datamatics Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Key Responsibilities• Utilize your extensive industry knowledge to craft innovative and tailoredsolutions that align with clients; specific needs, particularly focusing on digitaltechnologies such AI, Data, Cloud.• Manage and mentor a team of presales professionals, fostering their growth, skill development, and effective collaboration.• Work closely...

  • Senior Presales Engineer

    7 days ago

    Mumbai, Maharashtra, India 63SATS Cybertech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Senior Presales Engineer – Cybersecurity (West Region)Location:Mumbai/West India (with regional travel as needed)Reporting To:Chief Business Officer (CBO) / Head of Presales, 63SATSRole Overview:As a Senior Presales Engineer, you will lead technical presales efforts for all cybersecurity solutions in the West region. You will engage enterprise...

  • Presales Engineer

    7 days ago

    Mumbai, Maharashtra, India Cygnus Ad Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Engage with customers to understand technical requirements related to secure applicationdevelopment, communication, and identity management.Assist the sales team with technical presentations, workshops, demonstrations, and Proof-ofConcepts (PoCs). Required Candidate profileMin 5yrs of experience in PresalesBTech in Information Technology or ME in computers

  • Presales Engineer – Network, Security

    7 days ago

    Mumbai, Maharashtra, India Neptune Info Solution Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionNeptune Info Solution Pvt Ltd specializes in IT Solutions, offering Security, Mobility, Analytics, Cloud, and FMS services. Through collaborations with major IT companies like HP, Microsoft, Cisco, Symantec, and Dell, Neptune provides cutting-edge technologies at competitive prices. The company also offers both short-term and long-term...

  • Presales Engineer

    1 day ago

    Mumbai, Maharashtra, India Eze Consult LLP Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Designation: -Presales EngineerExperience: -3 to 7 years with minimum 2 years of Presales experienceLocation: - MumbaiResponsibilities: -Solution Consulting & Technical SupportCollaborate with the sales team to understand customer requirements and propose appropriate cybersecurity solutions.Conduct product demonstrations, Proof of Concepts (POCs), and...