Director IT

This role is for one of Weekday's clients

Min Experience: 13 years

Location: Chennai, Hyderabad

JobType: full-time

This is a key leadership role accountable for the end-to-end delivery of application development projects and programs within the Clinical domain. The position requires a visionary technology leader with proven expertise in the US Healthcare Payer industry, particularly in areas such as Utilization Management, Care Management, and Provider Collaboration.

The role involves leading application development, modernization, and delivery teams, ensuring projects meet business objectives, performance targets, and quality standards. Operating in a matrixed, global environment, the Director will collaborate closely with US-based counterparts, enterprise architecture, quality assurance, and business stakeholders to achieve strategic alignment and drive innovation.

Leadership & People Management

• Provide strategic direction and inspire a culture of innovation, accountability, and continuous improvement.
• Lead and manage a team of Developers, Product Owners, and Business Analysts, overseeing approximately 60 total resources.
• Conduct performance reviews, offer coaching and mentoring, and support professional development initiatives.
• Identify capability gaps within the team and implement targeted development strategies.
• Foster cross-functional collaboration and knowledge sharing through internal documentation and reusable assets.

Project Delivery & Execution

• Oversee the successful delivery of application development projects within the Clinical domain, ensuring adherence to scope, budget, and timelines.
• Drive project execution with a proactive approach to risk identification, issue resolution, and stakeholder communication.
• Ensure all deliverables meet high-quality and compliance standards while aligning with organizational goals.

Resource & Capacity Planning

• Develop and maintain comprehensive resource allocation and capacity plans, optimizing utilization across multiple initiatives.
• Collaborate with Product Owners to define project priorities and align resource strategies accordingly.
• Manage forecasting and workload distribution to meet both short-term and long-term delivery objectives.

Stakeholder Management & Communication

• Build and maintain strong relationships with US counterparts, senior leadership, and internal business partners.
• Act as a trusted advisor, translating technical updates into business-relevant insights.
• Present regular status updates, performance reports, and risk assessments to leadership teams.

Technical Strategy & Innovation

• Lead technical planning and implementation for solutions involving PEGA, healthcare frameworks, and vendor integrations.
• Contribute to defining the IT strategy and roadmap for the Clinical and Provider domains.
• Stay current with emerging technologies, frameworks, and best practices in the healthcare IT space.
• Implement Pega Blueprints leveraging Generative AI to accelerate digital transformation initiatives.
• Develop automation frameworks and modernization tools to enhance efficiency and system quality.

• 15+ years of IT experience, including extensive delivery leadership in the US Healthcare Payer industry.
• Deep domain knowledge in Clinical operations – including Utilization Management and Care Management.
• Strong experience managing application development and modernization programs.
• Proven expertise in Agile methodologies, demand and capacity planning, and vendor management.
• Sound understanding of technologies such as Mainframe, Java, APIs, and PEGA.
• Familiarity with data exchange standards (HL7, CCD, FHIR, X12) and healthcare interoperability concepts.
• Excellent communication, interpersonal, and stakeholder engagement skills.
• Strong analytical and problem-solving abilities with a focus on operational excellence.

• Minimum 5 years of hands-on PEGA application development experience.
• Pega Certified Senior Systems Architect (CSSA) certification preferred.
• Experience with Pega Healthcare Framework or Customer Decision Hub.

• Vision: Ability to define and drive long-term technology direction.
• Curiosity: A continuous learner who challenges the status quo.
• Communication: Clear and impactful communication across all levels.
• Accountability: Ownership of outcomes and team success.
• Integrity: Commitment to transparency and ethical leadership.
• Creativity: Ability to develop innovative and practical solutions.
• Flexibility: Adaptable to evolving priorities and environments.
• Relationship Building: Skilled at fostering collaboration and trust.
• Problem Solving: Strong aptitude for resolving complex challenges effectively.