Client Servicing Manager
6 days ago
We are seeking a proactive and client-focused Client Servicing professional to manage key client accounts, ensure seamless communication between internal teams and clients, and deliver exceptional service experiences. The ideal candidate will be skilled in relationship management, coordination, and strategic thinking.
Key Responsibilities:
Act as the primary point of contact for assigned clients
Understand client requirements and translate them into clear briefs
Coordinate with internal teams (creative, marketing, operations, etc.) to ensure timely delivery
Maintain strong, long-term client relationships
Handle client queries, feedback, and escalations professionally
Ensure projects are delivered within timelines and budgets
Prepare reports, presentations, and regular client updates
Identify opportunities for upselling or cross-selling services
Key Skills & Requirements:
Excellent communication and interpersonal skills
Strong client relationship management abilities
Good understanding of marketing/advertising/business processes
Ability to multitask and manage multiple accounts
Problem-solving and negotiation skills
Proficiency in MS Office / Google Workspace
Prior experience in client servicing or account management preferred
Why Join Us:
Opportunity to work with reputed brands and clients
Dynamic and collaborative work environment
Career growth and learning opportunities
Competitive salary and performance-based incentives
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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