Service Reliability Engineer

Position Purpose

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.

The team requires a dynamic member who can work as a skilled DEVOPS Developer for various complex Automation tasks along with performing Build & Deployment and Environment maintenance activities of strategic applications of the Bank. The associate will be responsible for high availability of applications in all Non-Prod environments along with building and implementing industrialized automation solutions. The associate should have deep knowledge of DevOps framework and should be interested to adopt latest DevOps tools and learn on the job. The associate should be flexible to work in shifts and support Production deployments over weekends. The associate should be able to handle more than one application support activity with client focus and effective stakeholder management

Responsibilities

Direct Responsibilities

Work effectively as DEVOPS Developer to automate complex tasks

Identify automation opportunities and implement industrialized solutions

Ensure high availability of all Non-Prod environments & perform BAU as and when required

Develop and enhance the DevOps/DevSecOps pipeline for existing and new applications

Act as a team player as well as SME to support peers to provide solution & support

Drive various automation initiatives with effective stakeholder management

Contributing Responsibilities

Update Knowledge base document to keep it up to the mark.

Participate in cross-training with team to gain and share knowledge.

Support peers in completing BAU & project tasks.

Build backup SMEs in the team for self sufficiency

Technical & Behavioral Competencies

Key Tools and Technologies for us:

Should be good in below with hands-on:

Operating System

Linux/Unix, Windows

SCM

Git/Bitbucket, TFS/Azure Devops (At least 1)

CI

Jenkins, Azure Devops/TFS (At least 1)

Build Tools

Maven, Gradle, Ant, NPM, NuGet, Liquibase (At least 3)

Repository

Jfrog Artifactory, Nexus (At least 1)

IAC (Infra as Code)

Terraform

Scripting

Ansible, Python, Shell, Groovy, PowerShell (At least any 3)

Containers/Servers

Docker, Kubernetes, IIS, Tomcat, Apache, JBoss, Nginx, WebSphere (Min. 3)

Database

SQL/PL-SQL (Basics), NoSQL (Basics)

Database Server (Basics)

Oracle, MS-SQL, Mongo, Postgres (At least 2)

Observability Monitoring

ELK (Intermediate), Grok config, Grafana (Basics), Dynatrace (Basics)

Quality & Security (Basics)

Sonar, NexusIQ, Fortify

Troubleshooting

Strong troubleshooting skills

Good to have (Basics)

MQ, Kafka, Java, Selenium

Must be able to work effectively as DEVOPS Developer on the mentioned technologies and implement complex end to end automation solution.

Should have strong knowledge of working on cloud platforms with hand-on experience with IaaS, PaaS, SaaS

Must be able to understand application and server logs and should have strong troubleshooting skills

Even if the candidate does not have experience on all tools, candidate will need to be strong in the key tools and will be expected to pick up the tools on the job.

Should be an expert in configuring alerts using mentioned monitoring tools.

Good to have skills: Prometheus and Grafana

Must have experience in writing at least 3 (Ansible/Python/PowerShell/Groovy/Shell scripting)

Should have basic knowledge of writing SQL queries/scripts and basic error codes.

Very good understanding of Agile development/release model

Web or application programming background and good knowledge around Java/J2EE applications.

Knowledge around relational databases and admin commands to perform troubleshooting

Ability to solve problems in a collaborative way and share knowledge with teammates

Excellent communication skills written and spoken and capability to effectively handle stakeholder management

Good to have skills : Prometheus and Grafana

Having basic knowledge of AI and ML Models will be added advantage

Specific Qualifications (if required)

Very good understanding of Agile development/release model

Knowledge of automation and scripting tools

Web or application programming background

Knowledge of modern databases

Ability to solve problems in a collaborative way

Very good communication skills written and spoken

Capability to handle stakeholder management

Experience in large scale multi-tier web application release management will be an advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Attention to detail / rigor

Creativity & Innovation / Problem solving

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to develop others & improve their skills

Ability to develop and leverage networks

Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years