VISA , Mastercard Blended Process ( USA + India Clients Handling )
3 days ago
Title: Customer Support Executive
Salary: ₹25,000 – ₹35,000 + Incentives
Experience: Fresher to 4 years
Qualification: Minimum 12th Pass / Diploma / Graduate
Cab Facility: Both side cab provided
Location: Sector 18, Gurgaon
Work Mode: Office
Process: VISA / MasterCard Blended Process (USA + India Clients Handling)
Working Days: 5 days a week
Openings :- around 50, Bulk Hiring
NOTE :- Please answer all screening question to get call quickly
Key Responsibilities:
Handle inbound & outbound calls, emails, and chats.
Resolve customer queries quickly and professionally.
Provide accurate information related to services and transactions.
Assist USA & India clients in card/payment-related issues.
Escalate complex queries to higher teams when required.
Maintain proper records of customer interactions.
Meet daily productivity and quality targets.
Ensure excellent customer experience.
Skills Required:
Absolute fluency in English (mandatory).
Strong communication & query handling skills.
Good problem-solving ability.
Basic computer knowledge and typing skills.
Positive attitude and team spirit.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How much do you rate your Hindi communication skill out of 10?
- How many months of experience in Customer Support or Sales , or fresher ?
- Whats your current in hand salary ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
License/Certification:
- in any calling related role like Sales or Customer Support ? (Preferred)
Location:
- Gurgaon, Haryana (Preferred)
Work Location: In person
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