Process Expert- Order To Cash

2 weeks ago

Chandigarh Mohali, India Mappy Global Resources Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Process Expert- Order to Cash

Location: Mohali

Experience: 6+ years

Key skills: OTC , Global Experience.

Work Mode: Work from Office (5 Days)

It is a 2 years of contractual Job.

Role Purpose Statement:

The Order to Cash (OTC) Associate Process expert will be the owner of one of the different OTC sub process e.g. Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks including planning, management and delivery of business services.

Main Accountabilities:

  • Responsible for the timely completion of activities as part of the Credit to Cash (OTC) function Credit & Compliance, Cash Application, AR and Cash Management, Weekly & daily Reports, Period End close tasks Manage the team performance and ensure delivery of timely output as per the defined SLAs

    • Accountable for identifying, evaluating, and resolving complex accounting transactions and ensuring completeness and accuracy of the transactions

    • Monitor and measure the performance of the OTC business process in the Mohali Centre

    • Improve the business process flow on a continual basis utilizing industry leading practices

    • Help Team Leaders setting policies and procedures for the OTC process

    • Act as key contact person for all internal and external groups (Global, Counterparties and Statutory team) which affect / are affected by the OTC process

    • Assist team in trouble shooting and decision making

    • Identify changes to long term resource needs and implements appropriate actions

    • Ensure role alignment of individuals

    • Identify, assess and select resources

    • Facilitate performance assessments and conducts feedback sessions

    • Determine and adjusts team and individual performance measures

    • Support in decisions related to monetary and non-monetary compensation / rewards within established guidelines

    • Ensure compliance with Group's Sarbanes Oxley programme and Standard Policy and Procedures

    • Provide valuable feedback to staff through annual performance appraisals and goal settings programme

Knowledge and Skills :

Behavior:

  • Improve Company's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy.
  • Collaborate, effectively communicate with others and take initiative to continually develop themselves.
  • Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change.

Technical:

  • Ability to partner with other Team Managers to optimize processes across the SSC
  • In depth knowledge of end to end Order to Cash process
  • Strong knowledge of OTC tasks in the SAP environment.
  • Experience in FSCM Vistex, Service now and Promenta will be added advantage.

Education & Experience :

  • 7+ years of work experience in a similar role
  • Experience in Agribusiness/Commodity trading industry preferred
  • Experience in managing people and processes through a sustained period of change
  • Eye for details and the ability to view the financials from a Financial Controller standpoint
  • Ability to provide high quality level of customer service for end-to-end Accounting & reporting process
  • Ability to partner with other Team Managers to optimize processes across the SSC
  • Ability to manage the their vision and purpose
  • Strong written & oral communications skills in English
  • Strong problem solving & organization skills
  • Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)

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