Hiring For International Voice Process-Sales

5 days ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Company

Firstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across healthcare, banking & financial services, telecom/media, and diverse industries.

Key Responsibilities:

  • Handle outbound/inbound calls, emails, or chat to promote and sell telecom products or services to international clients.
  • Understand client needs and recommend suitable plans, packages, or services.
  • Generate leads, follow up on prospects, and close sales to meet or exceed targets.
  • Maintain CRM records, update customer information, and log communication accurately.
  • Build strong client relationships to ensure repeat business and referrals.
  • Collaborate with internal departments (technical, billing, support) to ensure smooth onboarding and issue resolution.
  • Stay up-to-date with telecom trends, pricing models, and international regulations.
  • Achieve weekly/monthly KPIs including sales quotas, call targets, and conversion rates.

Compensation and Benefits:

  • Competitive salary with attractive incentives/commissions.
  • Performance-based bonuses.
  • Health insurance and other standard benefits.

  • Professional growth and skill development opportunities.

  • Two way cab Facilities

  • Excellent communication and interpersonal skills
  • Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
  • Please bring the original physical copy of any of your identification documents for verification.
  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

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