Credit Cards Analyst

• Job Description

  About CITI

  Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.

  Analytics and Information Management (AIM)

  Citi AIM was established in 2003 and is located across multiple cities in India – Bengaluru, Chennai, Pune and Mumbai. It is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact-based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best in class and relevant analytic methodologies.

  What do we do?

  The North America Consumer bank information management team provides reporting and business Insights support to help the business monitor/size the impact of various business strategies, campaigns and portfolio actions.

  The team helps the business take strategic decisions based on lots of data exploration, thorough understanding of business needs backed by structured thinking.

  Few notables among the multiple areas that we work in:

  • Cutting Edge Data, Analytical, Modelling Tools and Platforms – Build, Setup and adopt cutting edge technologies and technology platforms to improve analysts efficiency, time to market and controls.
  • Business critical Dashboards: self-explanatory and detailed dashboards to review the portfolio health with the business leaders with analytical backing of particular trends of interest
  • Assessing Campaign Impacts: Understand the campaign setup and through data exploration get the actual campaign performance in terms of P&L. Using the data put together a solution to optimize the marketing spends based on campaign performance.
  • Opportunity sizing: Help the business with sizing the impact of various regulatory / market / business / strategic changes to the portfolio
  • Process Efficacy: Periodically review existing process and identify potential ways to streamline the process
  • Business Intelligence Tools: Deploy existing reports to other advanced reporting platforms

  In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology.

  What's expected from you?

  • Working with large and complex data sets for the purposes of analysis/validation, leveraging relevant programming tools (e.g., SQL, SAS, Python), level.
  • Work closely with business partners in building, implementing, tracking project validation process.
  • Interact regularly with business partners to understand their strategic priorities, develop context, proactively design and propose solutions.
  • Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
  • Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/ sensitive information.

  Basic Qualifications

  • Degree in computer science, engineering, mathematics, operations research or other quantitative field and strong relevant industry experience
  • 2 - 10 years relevant experience
  • Relevant programming tools (e.g., SQL, SAS, Python), level – proficient/ done certifications.
  • Has good understanding on Credit card business financials like P&L items and can come up with financial estimates by looking at the macro-economic and historical trends.
  • Has good experience in analyzing Credit card portfolio, especially knowledge in interest rates, fees, interchange, penalty etc.
  • Experience in working on Credit Cards and Retail Banking products is a plus
  • Advanced process management skills, organized and detail oriented
  • Curious about learning and developing new skillsets
  • Positive outlook with a can-do mindset
  • Understanding of statistics and probabilities
  • Good communication skills with ability to write proper documentation, and team player
  • Ability to work on projects without continuous supervision in individual capacity
  • Experience in working on Credit Cards and Retail Banking products is a plus
  • Control orientated and Risk awareness

  Other details

  • Location: Gurgaon, India
  • Employment: Full Time
  • Industry: Credit Cards, Financial Services, Banking

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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