Subject Matter Expert

23 hours ago


Hyderabad, Telangana, India Locuz Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Subject Matter Expert Microsoft (SHI Complete and Expert support)

Level L3

Exp : 7+

Location: Hyderabad

Key Skills : Microsoft 365 Administration Endpoint Management (SCCM) Security & Compliance Azure Platform Management Automation & Scripting Monitoring & Diagnostics

Overview:

Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHIs management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth

Responsibilities:

Include, but not limited to:

  • Build, implement and support a wide range of solutions using platform services for both internal and customer purposes.
  • Manage and configure platform infrastructures, applications, and collaboration tools.
  • Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives.
  • Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives.
  • Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria.
  • Monitoring and diagnosing performance issues to ensure optimal system performance.
  • Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs).
  • Stay updated with industry trends, emerging technologies, and best practices.
  • Continuously seek opportunities for personal and professional growth.
  • Track time and document work out of SHIs PSA system, submitting weekly timesheets.
  • Align with leadership and organization initiatives.
  • Mentor/Train lower tier engineering employees and service desk employees.
  • Involvement in a wide range of required Audits.
  • SOW Scoping, development, and build out assistance on a per-request basis.
  • Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests.
  • Assistance at all lower level's where needed based on resource constraints
  • Migration of Email from O365 to O365 tenant
  • Migration of Email from Gsuit to O365 tenant
  • Application packaging and deployment from SCCM
  • OS deployment from SCCM
  • Administration and management of MS Defender for endpoint
  • Administration and management of MS purview
  • Azure resources management
  • Work closely with L2 and L1 teams along with Vendor support coordination

Please drop your CV to


  • Subject Matter Expert

    24 hours ago


    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobThe Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction.As Subject Matter Expert (CSR2), You WillRepresent our client partners, and learn and maintain knowledge of...

  • Subject Matter Expert

    2 weeks ago


    Hyderabad, Telangana, India Sri Gajanan E-slates Private Limited Full time ₹ 4,80,000 - ₹ 6,60,000 per year

    We Are #Hiring. Know anyone who might be interestedInterested Candidates Share your Resumes: Job Title: Subject Matter Expert (Mechanical)Job Location: Hitech City, HyderabadInterview Mode: F2FSalary: Depends on InterviewExperience: 2-5yrsTimings: 10am - 6:30pmWorking Days: Monday – SaturdayCompany DescriptionEKALASAALA is a pioneer in Career Guidance &...


  • Hyderabad, Telangana, India BOSSBERRY LEARNING Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Subject Matter Expert (SME)Location:Gachibowli, Hyderabad (Work from Office)Company:Shubhanga PublicationsAbout UsShubhanga Publications is a leading educational publishing house with 400+ titles across CBSE, Karnataka, Andhra Pradesh, and Telangana syllabi, serving the K–10 segment. Our vision is to deliver high-quality, innovative, and engaging learning...


  • Hyderabad, Telangana, India Mdn Edify Education Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    MDN Edify Education is hiring a Science Subject Matter Expert for Grades 5–8. The role involves developing engaging content, designing curriculum, and providing academic support Required Candidate profileCandidates should have strong subject knowledge, excellent communication skills, and experience in school education. Must have laptop Qualification:...


  • Hyderabad, Telangana, India Randomtrees Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:DevOps Subject Matter Expert (SME) Veeva Development CloudJob Location: RemoteExperience Required: 8 12 yearsShift Timings: 4 PM - 1 AMDevOps Subject Matter Expert (SME) with deep expertise in process and toolchain assessments to support the Veeva Development Cloud (Quality, Regulatory, Safety). The SME will lead the discovery phase from offshore,...


  • Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time ₹ 88,800 - ₹ 48,00,000 per year

    Job description:Hiring Subject Matter Expert for Hindi for MDN Edify Education, Kompally Hyderabad.We are seeking a Subject Matter Expert (SME) Hindi to develop and deliver content, curriculum, and instructional strategies tailored to the needs of young learners.Job Requirements :-Curriculum Development Design and update instructional content aligned with...


  • Hyderabad, Telangana, India Ascent Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring Medical Coding – Subject Matter ExpertAt Ascent Health, we are expanding our team and welcoming skilled professionals who are passionate about excellence in medical coding. Role: Medical Coding – Subject Matter Expert Specialties: E/M OP (Outpatient ) Location: Hyderabad (Uppal) Work Mode: 5 Days | Work From Office Experience: 4+ years in...


  • Hyderabad, Telangana, India The Kaizen Project Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Responsibilities:* Develop curriculum for students* Provide subject matter expertise* Ensure accuracy and relevance* Collaborate with stakeholders* Maintain industry knowledge


  • Hyderabad, Telangana, India Cognizant Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesAct as the primary subject matter expert for sales support processes, providing guidance and deep-dive analysis on deal modeling, approvals, and incentive activation.Handle escalated tickets and resolve complex deal errors, acting as the final point of escalation for intricate issues.Ensure the accuracy and quality of deliverables,...

  • Subject Matter Expert

    23 hours ago


    Hyderabad, Telangana, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    JOB DETAILS:Job Title: APIGEE SMELocations: HyderabadPosition: HybridExperience Range: 10+ yearsRequired Skills: OPDK, APIGEE, TCP/IP, Routing, Load Balancing, HTTP, HTML, DNS, TCPJob Description:Description: SME acts as the primary technical contact and provides advanced technical troubleshooting support and resolution for the support cases raised by the...