
Remittance & Payments - Associate-1
1 day ago
Position Purpose
To process, monitor and control transaction processing for Remittance & Payments preprocessing of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled.
Responsibilities
Direct Responsibilities
- OPERATIONS MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
- OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.
- COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.
Anti-Money Laundering / Financial Sanctions (AML/FS) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.
Contributing Responsibilities
- OPC:Contribute to the Operations Permanent Control framework.
- CUSTOMER SERVICE:Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
- CLIENT RELATIONSHIP MANAGEMENT:Support MO to address ultimate client needs and resolve customer complaints if any.
Technical & Behavioral Competencies
TECHNICAL COMPETENCIES REQUIRED:
Knowledge of preprocessing & processing of Remittance & Payments transactions.
Knowledge of Basic Banking
Internal Accounting Systems and Packages
Familiarity with computer applications, MS-Office, Business Objects etc.
Familiarity with Banking Back Office Operations, Processes and Systems.
Knowledge on various regulations connected with Banking Operations
BEHAVIOURAL COMPETENCIES REQUIRED:
Good Communication Skills
Good interpersonal skills
Orientation towards Service Quality
Ability to work independently
Team work
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