Deputy Manager

7 hours ago

Ahmedabad, Gujarat, India Hdfc Sales Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Motivating and inspiring the team to surpass their potential.
  • Improving the team and facilitating the communication among the members of team.
  • Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
  • Creating sense of ownership within the employees and resolving employee issues, if any.
  • Encouraging, supporting, and motivating actively ones peer team.
  • Looking constantly for development as well as continuous improvement for the entire team.
  • Monitoring, organizing, and coaching team on a day-to-day basis.
  • Communicating the companys purpose, core values, vision to the front employees.
  • Ensuring that the employees follow their schedules properly as designed.
  • Striving for new ways continually, to increase the opportunities of sales.
  • Handling escalated calls, complaints, questions, and queries as necessary.
  • Facilitating cross-functional communication within employees for improved working condition.
  • Creating a conducive work environment for all the call centers employees.
  • Carrying out team meetings and actively participating in the monthly and weekly meetings.
  • Documenting general reports on each team members performance and targets as well as ensuring that they exceed the targets

Preferred candidate profile


• Bachelor's degree in administration, commerce, management or any related field from an accredited institution.


• Experience in call center activities.


• 4 years of experience of Telesales, minimum 2 years as a Team Leader.
• Knowledge of Telecalling Softwares is required.

Intersted candidate can share CV on

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