Female Collection Team Leader

4 days ago

Delhi, Delhi, India Bharat Fincare Private Limited Full time ₹ 18,00,000 - ₹ 27,00,000 per year

Key Responsibilities :

  • Lead and manage a team of collection executives.
  • Assign daily targets and monitor team performance.
  • Make and supervise recovery calls for overdue accounts.
  • Negotiate repayments and handle escalated cases.
  • Ensure daily updates in CRM or loan management systems.
  • Generate reports and track collection performance.
  • Train and guide team members on recovery process.
  • Maintain compliance with RBI and company policies.
  • Coordinate with legal/risk teams for escalations.

Required Qualifications & Skills:

  • 2–4 years of experience in loan collections.
  • Strong knowledge of debt collection laws and ethical practices.
  • Excellent communication, negotiation, and leadership skills.
  • Proficiency in collection software and CRM tools.
  • Ability to analyze data and derive actionable insights.
  • Strong problem-solving skills and resilience.

Job Types: Full-time, Permanent

Pay: ₹30, ₹45,000.00 per month

Work Location: In person

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