Collection Field Team Leader

3 days ago


Delhi, Delhi, India Fincap Solutions Full time ₹ 20,000 - ₹ 35,72,916 per year

Key Responsibilities:

1. Team Leadership & Supervision

  • Lead, train, and motivate field collection officers to meet individual and team targets.
  • Allocate cases and monitor field activities to ensure effective coverage and follow-up.
  • Conduct daily briefings and review performance through reports and dashboards.

2. Collection Operations

  • Ensure timely recovery of overdue payments from customers as per the company's collection strategy.
  • Manage field visits for high-value or sensitive cases.
  • Negotiate and finalize settlement plans when applicable, within authorized limits.

3. Monitoring & Reporting

  • Track and report daily, weekly, and monthly collection performance.
  • Analyze delinquency trends and provide feedback for process improvement.
  • Maintain updated records of field activities and customer interactions.

4. Compliance & Customer Handling

  • Ensure adherence to company policies, fair collection practices, and local regulatory guidelines (e.g., RBI, NBFC, or bank standards).
  • Handle escalated customer complaints professionally and ethically.
  • Prevent reputational and operational risks related to field collection activities.

5. Coordination & Support

  • Coordinate with internal departments (Credit, Legal, Operations) for resolution of disputed or escalated cases.
  • Support audits, legal recovery, and repossession activities as required.

Job Type: Full-time

Pay: ₹20, ₹35,929.16 per year

Work Location: In person


  • Team Leader

    2 weeks ago


    Delhi, Delhi, India NS Matrix Services Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionNS Matrix Services Pvt. Ltd. (NSMX) is a growing technology-driven company based in New Delhi, founded in 2011. We provide IT-enabled services to our dedicated US-based market research client. Our services include solutions in Online Surveys, Survey Programming, Project Management, Sampling, Fieldwork Management, Data Collection, Data...


  • Delhi, Delhi, India CREDGENICS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Lead - Field Collections Strong leadership and field collections experience essential. Why Join Credgenics?Opportunity to work with cutting-edge technology in the collections industry. Exposure to a global client base. Collaborative and dynamic work environment. Competitive compensation and growth opportunities. Share your...


  • Delhi, Delhi, India Hi-Tek Syndicate Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Designation: Collection Supervisor / Team LeaderJob DescriptionResponsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Tele CallersMotivation and maintaining minimal attrition for team FOS & Tele caller aligned to respective zone to drive consistency...


  • Delhi, Delhi, India Navi Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    ● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets● Overview of day-to-day agent activities including...

  • Team Leader

    1 week ago


    Delhi, Delhi, India McLine Studios Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsMcLine Studios is an architectural design firm specializing in high-quality projects for North American clients. We pride ourselves on delivering precision, innovation, and exceptional craftsmanship. We are currently seeking aTiles and Stones Drafting Team Leaderto oversee our drafting team, drive design excellence, and contribute to the success of...


  • Delhi, Delhi, India Navi Technologies Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    About NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Team leader in bpo

    1 week ago


    Delhi, Delhi, India Cogent E Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCogent E Services is an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions across various customer interaction touch-points. They provide services in customer sales and support through voice and non-voice channels, back office solutions, transformative services, and digital marketing. With a presence in...

  • Team Leader Quality

    1 week ago


    Delhi, Delhi, India Fortis Healthcare Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Team Leader QualityFortis Healthcare Fortis Healthcare is committed to clinical excellence through nurturing talent and providing world class infrastructure and medical technology. We believe that a content employee is high in commitment, motivation and can provide best patient care. We provide an environment that encourages the professional and personal...

  • Team Leader

    6 days ago


    Delhi, Delhi, India Sharda Consultancy Services Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Dear Applicant, we are hiring experienced sales team leader (Domestic Process) min 1+ yr sales experience is must location- Janak puri Delhi Salary upto 45k + incentives

  • Sales Team Leader

    1 week ago


    Delhi, Delhi, India Global It Success Full time ₹ 50,00,000 - ₹ 80,87,594 per year

    Job Title: Sales Team Leader – Education Sector ( Female)Experience Required: Minimum 8+ yearsLocation: Janakpuri estJob Description:We are looking for an experienced Sales Team Leader with a strong background in the education sector and proven expertise in lead generation. The ideal candidate must have excellent communication skills and a successful track...